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  • Report:  #93608

Complaint Review: First USA Bank N.A. - Bank One - Wilmington, Delaware

Reported By:
- New Paltz, New York,
Submitted:
Updated:

First USA Bank N.A. - Bank One
P.O. Box 8650 Wilmington,, 19899 Delaware, U.S.A.
Phone:
877-999-3872
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
$60 monthly finance charge jumped to $460. I called to inquire and they stated I was sent a letter in February. I don't remember this letter that purportedly advised that when the promo 1.9% rate ended I would be paying 27.99%. I plan to contact our state attorney general's office and call First USA again today. If they can not adequately explain themselves I'll pay the balance as soon as possible, cut the card into small pieces and return it to them and they have lost a good customer.

Jim

New Paltz, New York
U.S.A.


1 Updates & Rebuttals

Tim

Phoenix,
Arizona,
U.S.A.
that teeny, tiny, tiny print that *EVERYONE* should read

#2Consumer Suggestion

Fri, June 04, 2004

Even at 28%, to have a $460 finance charge indicates a significant balance. Are you sure there were no other terms (other than paying on time) violated??? In that teeny, tiny, tiny print (that *EVERYONE* should read, read and then read) there are a number of things they disclose that can send you from a great rate to a rediculous one. Missing/late payments is one. Exceeding the credit limit, even by a penny, is often another. Any "signficant change" to your credit score that they pull periodically is yet an even more vague third. There are more. The reason they can offer these incredible rates is because unless you're very, very careful, you'll violate those teeny-tiny terms without even knowing you did! In other words, they're BANKING on your doing exactly that! It becomes very profitable for them and well worth those pesky folk who adhere to the terms to the letter. You're right -- you need to get your hands on that letter they potentially sent to you... also, every state has a Banking Commission. That'll get you results faster than you'd ever believe. Because when they don't respond under the terms of the commission, the fines for that are signficant and banks hate the commission up their a**. Good luck.

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