;
  • Report:  #1490925

Complaint Review: Bank Of America - San Antonio Texas

Reported By:
Joseph - Irvine, United States
Submitted:
Updated:

Bank Of America
San Antonio, Texas, United States
Phone:
855-893-8793
Web:
www.bankofamerica.com/ Official Site‎ ‎
Categories:
Tell us has your experience with this business or person been good? What's this?

Like so many retirees. My 85 year mother had a bank of American Account to have Social Security checks auto deposited. Just before mother was admitted into hospice treatment, she notarized and granted me power of attorney to look after her little account. My mother passed on November 25th 2019.

On that date her bank account balance was $1,334 based on October & November social security deposits. Bank of America's estate Unit is ripping off my mothers account by $667 by claiming this money was returned to the Social Security Department. However, after requesting a final account closing statement, I’ve uncovered the fact that Bank of American has only returned the December, 2019 Social Security payment after Mom's death.

Bank of American insists that the November balance of $1334 was only $665. The main reason for making this issue public, one can only imagine how many families have or are experiencing this type of criminal treatment on their deceased social security retiree family members who passed with an open balance on their bank accounts. The ripoff could amount to multi-millions if Bank of American is doing the same across the country.

 

 

‎    



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//