- Report: #1526134
Complaint Review: BANK OF AMERICA - Charlotte North Carolina
Reported By:
Cristiano Domani -
FAYETTEVILLE,, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
BANK OF AMERICA
100 N Tryon St Charlotte, 28202 North Carolina, United States
Web:
https://www.bankofamerica.com/
Categories:
Business Rating:
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BANK OF AMERICA BOFA, BANK OF AMERICA, Bank of America The worst bank of America Charlotte North Carolina
We recently used the Bank of America's Payment and Invoice services to receive payment from a client of our's for a time sensitive project. We were under the impression that this would be a pretty seamless process but we later discovered that the Bank of America is basically using a third party processing company with little to no customer support. After our customer paid our invoice we then received a date when we would receive our funds. When that date came we received a notification via email that the payment would be delayed. No worries, it was just delayed by 5 days. So here we are 5 days later and no ACH received from Bank of America. This payment is now 12 days late when the standard ACH only takes about 3 business at the most to reflect. We reached out to the Bank to voice our discomfort about how this process is going and Bank of America placed our bank account under review and 15 minutes later they closed our account with "no notice" at all. Mind you our customers' $16,000 payment to us is now in limbo. Before using this product we did a little research and learned that this product would benefit our company greatly by simplifying our payments by ACH, so it stunned us to find out they they are using a processing company with 2 stars on Trustpilot to process ACH's when Bank of America themselves can easily process ACH's. We feel like our account was closed maliciously and we have formally filed a complaint with the FTC, BBB, OCC, CFPB and anyone else who will help me bring down these "CROOKS"!!
1 Updates & Rebuttals
Irv.
United StatesForget The BBB!
#2Consumer Comment
Wed, May 03, 2023
The BBB is NOT part of ANY government body and has absolutely ZERO POWER to force any business to do anything or enforce any laws. The BBB with all their BS has one purpose in life...to SELL their WORTHLESS, PHONEY, FAKE "accreditations" and equally worthless "ratings" to any business which is willing to PAY FOR PLAY.
