- Report: #264559
Complaint Review: Bally's Total Fitness - Crunch Fitness - Los Angeles California
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Bally's Total Fitness - Crunch Fitness
8000 W Sunset Blvd Los Angeles, 90046 California, U.S.A.
Phone:
323-654-4550
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Bally's Total Fitness - Crunch Fitness Demanding that I pay 1 years worth of gym membership services that I didn't use. Los Angeles California
To whom it may concern,
I was a Crunch Fitness member at the West Hollywood location for 2 years. When I moved to Culver City I was told to pay for a 3rd years worth of membership fees. I had signed a 3 year contract at the beginning.
When I explained to the Bally's Corporate offices (Bally's Fitness had since bought out Crunch Fitness or something) that I had moved, they said that I hadn't moved far enough to void my contract. That I had only moved 10 miles out of the required 25. Apparently this rule applies weather you live in a major city with millions of people, or a small town with an endless horizon. I explained that I lived in Los Angeles, and to travel 10 miles through the city could easily take an hour No dice.
Cut to nearly 3 years later: I receive letters in the maill. I receive phone calls, usually before 9AM, sometimes on the weekends, sometimes up to 3 a day, from a Law Firm somewhere in the U.S. threatening to sue me if I don't pay up. These calls are a blatant form of harassment. Harassment is illegal in this country, but never mind that.
This law firm, under the direct order of Bally's Fitness, has decided to process a lawsuit against me because I didn't move far enough from my old address, and I refuse to pay for a years worth of gym membership services that I never used.
Some of the people I've spoken to where nice though. One guy suggested that I mail in a utility bill from an address that is 25 miles away and circumvent the system. I told him I wasn't comfortable with that idea because it sounded illegal. He laughed.
Others were not so nice. Oh, but Mr. so and so, you signed a contract. Don't you know you signed a contract? Contract, contract, contract. Yes, I know. It's not that I don't like Crunch. It's a really nice gym. and the women are unusually attractive, whatever. It's just that I don't want to travel up to an hour to exercise. That's all. I know I signed a contract, but lets be reasonable.
The problem is I'm one of those people who, when they know they're being taken advantage of, stands up to defend themself, even when a defense is much more time consuming and costly than no defense. I suppose that makes me a fool.
Anyways, my solution to the problem is this. Crunch can either re-locate to, or build a new gym in Culver City. That way it shouldn't be more than a few minutes away from my new apartment. I'll even settle for one in Beverly Hills, which is 30 minutes away in traffic, but West Hollywood that just doesn't work for me.
Sincerely,
concerned in Culver City
Joseph
Los Angeles, California
U.S.A.
I was a Crunch Fitness member at the West Hollywood location for 2 years. When I moved to Culver City I was told to pay for a 3rd years worth of membership fees. I had signed a 3 year contract at the beginning.
When I explained to the Bally's Corporate offices (Bally's Fitness had since bought out Crunch Fitness or something) that I had moved, they said that I hadn't moved far enough to void my contract. That I had only moved 10 miles out of the required 25. Apparently this rule applies weather you live in a major city with millions of people, or a small town with an endless horizon. I explained that I lived in Los Angeles, and to travel 10 miles through the city could easily take an hour No dice.
Cut to nearly 3 years later: I receive letters in the maill. I receive phone calls, usually before 9AM, sometimes on the weekends, sometimes up to 3 a day, from a Law Firm somewhere in the U.S. threatening to sue me if I don't pay up. These calls are a blatant form of harassment. Harassment is illegal in this country, but never mind that.
This law firm, under the direct order of Bally's Fitness, has decided to process a lawsuit against me because I didn't move far enough from my old address, and I refuse to pay for a years worth of gym membership services that I never used.
Some of the people I've spoken to where nice though. One guy suggested that I mail in a utility bill from an address that is 25 miles away and circumvent the system. I told him I wasn't comfortable with that idea because it sounded illegal. He laughed.
Others were not so nice. Oh, but Mr. so and so, you signed a contract. Don't you know you signed a contract? Contract, contract, contract. Yes, I know. It's not that I don't like Crunch. It's a really nice gym. and the women are unusually attractive, whatever. It's just that I don't want to travel up to an hour to exercise. That's all. I know I signed a contract, but lets be reasonable.
The problem is I'm one of those people who, when they know they're being taken advantage of, stands up to defend themself, even when a defense is much more time consuming and costly than no defense. I suppose that makes me a fool.
Anyways, my solution to the problem is this. Crunch can either re-locate to, or build a new gym in Culver City. That way it shouldn't be more than a few minutes away from my new apartment. I'll even settle for one in Beverly Hills, which is 30 minutes away in traffic, but West Hollywood that just doesn't work for me.
Sincerely,
concerned in Culver City
Joseph
Los Angeles, California
U.S.A.
4 Updates & Rebuttals
Jacob Hartman
Miami Beach,Florida,
U.S.A.
Cancellation Fee
#2Consumer Suggestion
Sun, October 26, 2008
*Must move 25 miles away from any location to cancel termed membership *You can also generally pay a cancellation fee which is easier than having collections call you!
Cory
San Antonio,Texas,
U.S.A.
Interesting
#3Consumer Comment
Wed, August 01, 2007
Your post has several interesting traits. You signed a three year contract(a legally binding document agreeing to pay for three years) yet you have reservations about submitting a false address. Odd? I went to bally's web site and they say they have 20 clubs in the L.A. area and a club in Culver City where you're suppose to be. Now if bally's bought out cruch fitness, would that make you a member of bally's and allow you to work out at their other clubs? That way you wouldn't have to drive the hour? All things aside, bally's is probably the worst gym around in my opinion. I've known several people who have been contacted EIGHT years later, after they quit bally's, after their one year contract was up, bally's, their collection agency telling them they owe money. Who keeps records after eight years?
Don
Belleville,Illinois,
U.S.A.
That sucks, but. . .
#4Consumer Suggestion
Wed, August 01, 2007
That does suck. However, you signed a contract which included that you had to move outside of the 25 mile radius to be let out of the contract. You admit that you moved 10 miles away. Whether the traffic is bad or not, you agreed to the terms and conditions when you signed the agreement. Sorry, but I think they are right.
John
Louisville,Kentucky,
U.S.A.
Some Thoughts...
#5Consumer Comment
Wed, August 01, 2007
As a consumer advocate I'm usually the first one to stand up for a person against a big, powerful corporation. After reading this post I can hardly do this. "Anyways, my solution to the problem is this. Crunch can either re-locate to, or build a new gym in Culver City." ========== Are you serious? You want this company to spend millions to build you a gym in your neighborhood so you don't have to drive ten miles? Why did you sign a 3-year contract? No one should do that in an era when people are so mobile and move around. It's not this companies fault that you moved. They can't bend rules because you live in a big city with traffic. You should pay up and consider this a lesson learned the hard way about signing contracts. For things like cell phone service and gym memberships. always go for the one-year contract.
