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  • Report:  #1485622

Complaint Review: Auto Owners Insurance - Lansing Michigan

Reported By:
Jacqueline D. Knight - Albany, Georgia, United States
Submitted:
Updated:

Auto Owners Insurance
6101 Anacapri Blvd. Lansing, 48917 Michigan, United States
Phone:
517-323-1200
Web:
www.auto-owners.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Last year, I called for roadside assistance because I was having problems with my steering column.  Three times they got it wrong and dispatched trucks from another state.  Hours later, they got me with a towing company in Albany, GA.

The guy was supposed to call me when he arrived at my car because I had the keys.  He was 2 hours late and when he got to my vehicle, rather than wait for me to arrive, he dragged my 4-wheel drive vehicle, which was in park, onto his truck; destroying my transmission in the process.

I actually have a video showing him shaking my car off of his truck because the wheels are locked.  I have a statement from my mechanic one month prior, telling me what problems my vehicle had because I had it checked before I moved from one part of the state to another.

For one year, these ripoffs have avoided doing the right thing. Finally, the only thing that I can do is report them across the internet, file a complaint with the State of Georgia and take them to court.



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