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  • Report:  #551833

Complaint Review: at&t - Internet California

Reported By:
Sofi - San Jose, California, United States of America
Submitted:
Updated:

at&t
Internet, 95125 California, United States of America
Phone:
1-800-310-2355
Web:
www.att.com
Categories:
Tell us has your experience with this business or person been good? What's this?
In September I contacted At&t to inquire about their services and rates.  I did the online chat since it was after business hours.  I chatted with a "Pamela" who answered all my questions.  I had a lot since I knew what kind of service I was looking for and understood the definition of "promotional rates"....She offered me several rebates, discounts, and unbeatable low prices.  She offered me $100 "from her side"...that i never got....Good think I cut and pasted our entire conversation in case this happend....and when i got the first bill it was outrageous to say the least.  So I called them and explained it all to them...They gave me a bunch of B.S.! Basically excuses and made me pay.  I asked to speak to a manager but got a bunch of excuses for that too.  Ultimately I just ended up paying the dayum bill and will be cancelling them shortly.  Their service sucks and they make a bunch of empty promises!


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