• Report:  #1519969

Complaint Review: ASAP Tickets - Ridgecrest califonia

Reported By:
Eloy - Ridgecrest, california, United States
Sat, July 23, 2022

ASAP Tickets
649 Maria ct Ridgecrest, 93555 califonia, United States
+1 800-750-2238
Tickets Sales, Air Tickets, Flight ticket
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ASAP Tickets Total rip-off of the sick clientele. My family contracted COVID a day before traveling to Mexico from Los Angeles. I was told that if I sent a doctor's confirmation I could get a refund minus $400 or book another flight. I sent the doctor's report and then the agent named Rustam Z. 

email form Rustam:

Dear Eloy,

  I am working on your refund and the best thing to do there is exchange.  Refunds will take usually 40 -50 working days. 

Sincerely Rustam,

In case If I'm not answering the phone, please feel free to

contact me via email 24/7 - 7 days a week  Email:  [email protected]

Sales Floor | ASAP Tickets

Direct Phone: 8448465817 | Ext # 22784 General Line: 800-677-2943

Fax: 800-677-1449 | Email:  [email protected]

Customer Support Hotline: 800-750-2238

He then changed his story and told me to contact United then United told me to contact booking.com. Rustam said his company will not refund the money and that my time to make another booking had expired. The amount spent on tickets was over 3k.

My job now is to spread the news among my friends and via the internet. I have started a small court claim against them. I am a high school math teacher. www.asaptickets.com

More company complaints see; how to sue.

How to sue ASAP click.   https://www.tripadvisor.com/ShowTopic-g1-i10702-k13481725-How_to_bring_ASAP_ticket_service_to_small_court-Air_Travel.html

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