- Report: #1514253
Complaint Review: The Armour Case - Lewes DE
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Author Confirmed
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The Armour Case
16192 Coastal Highway, Lewes, 19958 DE, United States
Phone:
12404092870
Web:
https://thearmourcase.com/
Categories:
Business Rating:
(1)
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The Armour Case Magnetic Phone Cases Sold a case for an iphone that does not work Lewes DE
Basically took my money for product that does not work. Sold me a case that was supposed to work for an I phone. My phone did not fit the case, I contacted customer sercvice to see if it could be fixed or replaced because I wanted it to work. After several polite emails I received this note from "Sheila" in Australia, they are in DE.
Hi Michael,
Sorry that the product didn’t work out for you. But we know it’s not perfect for everyone.
If you really wish to return the item, we need the product to be unused and in its original packaging. The cost of return postage is your responsibility.
Return Address is:
38, Fewson Turn,
Ellenbrook, WA, 6069,
Australia
Please send us the return tracking number, once we receive it and in perfect condition, we can process the refund. However, you will also be charged a 50% value of the item as a restocking fee and $10 shipping and handling fee.
For more information about our Return/Exchange Policy: https://thearmourcase.com/returns-policy/
Thank you so much and please let us know if you have any concerns.
Regards,
Shiela
