• Report:  #1516351

Complaint Review: American Home Shield - Elgin Texas

Reported By:
Rocky - Austin, Tx, United States

American Home Shield
15620 Harry Lind Road Elgin, 78621 Texas, United States
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What a rip off!  We obtained AHS when we bought our house.  We called to make a claim about the dishwasher not working.  They told us they could do nothing because of COVID.  We called back later and got the same answer.  We went and bought a dishwasher and had it installed.  Recently we made a claim that the water heater was not working. 

AHS sent a plumber and he told us we needed a new water heater.  The plumber would not answer calls, texts, or voice mails.  AHS told us on several occasions over 2 months that they would take care of it.  Again,  we bought a water heater and had it installed.They finally sent us a check for less than the cost of a water heater.  This company is worthless!

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