- Report: #1506831
Complaint Review: American Home Shield - Batavia, Memphis Illinois, Tennessee
Reported By:
CallMeMara -
Lone Wolf, Oklahoma, United States
Submitted:
Updated:
-
Author Confirmed
Why?
American Home Shield
1051 North Kirk Rd, 150 Peabody Place Batavia, Memphis, 60510, 381 Illinois, Tennessee, United States
Phone:
877-489-3659
Web:
ahs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Home Shield Charged me 100.00, provider never showed up or called, lied to BBB Batavia, Memphis Illinois, Tennessee
I received this warranty when I purchased a house and I had decided to use it before looking at reviews and with my plan I have to pay 100.00 up front for the service call. I did, and received a msg. telling me that if I had not heard anything in 24 hours to call them. I called after the 24 hours after not hearing anything and the person I spoke to told me to "give them a chance" and wait another 24 hours, as their policy was 24-48 hours to respond.
I asked if this company even existed where I am at and I was told that yes, there was. I waited and again, no phone call and no one showed up. I filed a complaint with the BBB and was referred to the Memphis TN office. I filed my complaint and the company lied and said that they had come out to my home and fixed the problem and the company considered it resolved. I responded by telling them to provide evidence that they had been to my home.
I don't think this provider even exists and I was ripped off for 100.00. Stay away from this company, their "warranty" is not worth the paper it is printed on.
