- Report: #1524613
Complaint Review: American Automobile Association (AAA) - Dearborn Michigan
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Author Confirmed
Why?
American Automobile Association (AAA)
1 Auto Club Drive Dearborn, 48126 Michigan, United States
Phone:
407-444-7000
Web:
www.aaa.com
Categories:
Business Rating:
(2)
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American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan
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On 24 Sept. 2022 Sat. my vehicle was disabled on the highway 100+ miles from home, so I contacted AAA motor club which I had a Premier RV membership for 17+ years when AAA could NOT find a provider to tow me home after 4+ hours on the phone\stranded. In fact AAA motor club told me to find a way back on my own and then seek re-imbursement for expenses ($1100). Then I received a letter dated 12 Dec. 2022 Mon. denying me the option to renew my membership along with 3 other family members. So I was trying to understand why this happened when AAA provided ROTTEN service and left me stranded 100+ miles which I was still willing to give my money for another year. I contacted AAA for more clarification which was NO help in fact I was told "decision is final" so I finally spoke with the person whose name was auto signed on that letter. He chose to make the statement that it costed more to keep the membership active despite the 17+ year relationship and IF he was to make an exception for me he would have to for others...wow! (sad)
I learned also that AAA motor club were canceling membership(s) during the height of the 'COVID' pandemic (2021). I have $1k credit on my acct plus had 3 life insurance policies with AAA which I have cancelled and to date still have NOT received my $1k. Hopefully no ONE will experience the treatment that I received from this SORRY company. I also wonder how AAA motor club can give advice to the public via media when CLEARLY they are NOT a reputable entity. I will NEVER stop posting this experience until AAA motor club is OUT-OF-BUSINESS or sold. I ask that you NOT give this company any of your hard earned money and IF you do good luck on the road.
