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  • Report:  #1518423

Complaint Review: Ally Financial Auto - Louisville Kentucky

Reported By:
Denise - Elgin, United States
Submitted:
Updated:

Ally Financial Auto
6716 Grade Lane Louisville, 40213 Kentucky, United States
Phone:
888-925-2559
Web:
allyfinance.com
Tell us has your experience with this business or person been good? What's this?

This is regarding an auto loan that began 8/13/2019. My vehicle ended up being totaled out b y my insurance company Progressive in 2021. My insurance company made a total payout in June of 2021 for $10,838.95.

Ally took this money and instead of applying it as an early payoff which was requested they applied it as a one month payment. I tried to deal with them to refund me the interest charges for an early payout and they refused. I am looking to get a refund for the interest charges and credit me for the final payment due of $94.30.



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