• Report:  #1510685

Complaint Review: Allstate - Northbrook Illinois

Reported By:
Heather - Bluffton, South Carolina, United States

2775 Sanders Road Northbrook, 60062 Illinois, United States
Tell us has your experience with this business or person been good? What's this?

If you have Allstate homeowner insurance, I urge you to seek out an alternative insurance company. You are NOT in good hands with AllState. We're already in the process of getting new insurance. Over the last 20+ years, we had Allstate for car, home and even some life insurance. We have spent months trying to get @allstate to pay for the damage to our roof. A public adjuster, a roof company guy and even passersby have told us that storm, wind, hail have damaged our roof. The adjuster and roof guy marked over 90 places on the roof damaged by hail.  

Allstate refuses to cover anything. They made us file TWO claims! Our second claim has been denied. This time, Allstate recognizes that our roof was damaged by hail and storm. But they are also saying that the roof has been damaged by normal wear and tear. Therefore, they aren't covering anything. Yet, they have been a moving target as to their reasoning. At one point, they said we have improper insulation. However, their inspector came out and approved the house and the roof to be insured in the first place. An AllState third party representative told us point blank that they are trained to delay and to deny all claims against homes. I did my research.

AllState has a history of refusing claims, dragging out the process so that homeowners eventually quit. Law suits abound throughout the country against AllState. This is not a business. This is a check cashing place in seedy strip malls. Where's the pride? Where's the creativity? Where's the intelligence?   You're not going to find any of that at AllState.

1 Updates & Rebuttals


United States

#2Consumer Comment

Fri, August 06, 2021

 Get yourself an attorney who has experience suing insurance companies. These attorneys usually work on a contingent fee basis. Whatever roofing company you are working with may know an attorney. You have now finished reading this. Next thing...GET TO WORK FINDING AN ATTORNEY!

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