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  • Report:  #1512439

Complaint Review: 2A4LIFE - American Ford Utah

Reported By:
Ricardo - Temple, Georgia, United States
Submitted:
Updated:

2A4LIFE
858 S. Auto Mall Dr. American Ford, 84003-2983 Utah, United States
Phone:
801-582-9811
Web:
2A4LIFE.COM
Categories:
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I bought a 2A4Life Biometric Safe in January, 2021.  I immediately set up the Finger Print  Biometric Opening. Last week I asked my brother to open the safe using the combination.  He decided to use his finger print instead and it OPENED.  I tried every fingerprint on BOTH  HANDS and it opened for all my fingers.  i RESET THE SAFE using their original instructions, including removing and replacing the batteries. 

I immediately tried the biometric finger print and it opened for all my fingers without going through the procedure of setting up a finger print.  I contacted Customer NO SERVICE and they messaged me back saying that since it had been longer than 90 days my claim could NOT be honored.  I did not know there was a electronice problem until an accidental use by my brother.  NOW I have a Biometric Safe that can be opened by ANYONE with a FINGER, which is NONSENSE.



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