• Report:  #1524702

Complaint Review: Affordable Quality Moving and Storage AQMS - Santa Clarita ca

Reported By:
Dolores - Santa Clarita, United States

Affordable Quality Moving and Storage AQMS
25701 Springbrook Ave. Santa Clarita, 91350 ca, United States
Tell us has your experience with this business or person been good? What's this?

I hired AQMS to perform a move for me and to store my items in 2021.

When I had AQMS move my furniture etc. to my house I discovered that they had damaged the hinge on my washing machine and had Tape on the Machine that can not be removed, dented my Dryer, smashed a glass shelf in my Curio Cabinet.

When I worked with Brandon Pieracci at AQMS he arranged to have the items looked at and the final outcome was he offered $150 for the Glass Shelf which cost $305 to fix, $90 for the damage to the Washing Machine and $75 for the damage to my Dryer.  I was led to believe that my items would be 100% covered and found the unprofessionalism and poor customer service deplorable.



1 Updates & Rebuttals


Santa Clarita,
United States
Still no Reimbursement for Damages Incurred

#2Author of original report

Thu, May 04, 2023

AQMS did send me an offer to reimburse me for damages done, however they required that I agree to Not Disclose my negative experiences with them.  I returned the offer without signing the "NDA" as it did not sit well with me that they damage my property, claimed to insure my property, then not offer full restitution and what they did offer they felt I need to sign an "NDA" for them to partially pay for the damages they had done.

If moving, you definitely want to stay away from AQMS!!!!


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