• Report:  #1520682

Complaint Review: Adorama - New York New York

Reported By:
Ripoff Victim - DC, Washington , United States

42 West 18th St. New York, 10011 New York, United States
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Received quote for camera equipment. Months later finally got new shipping label and sent in equipment based on quote. Equipment practically new. Since then customer service has been horrible. No contact. Constantly railroaded by email and phone. Fishy forms for quotes with no amount.

Received low quote 6 months later with no receipt form. I believe this company took my pristine equipment and is reselling it at a huge profit and not providing paper trail needed. I awaiting a check that is much less then I should receive but not receipt on the business end of what they received, fair market value, condition, or quote.

Told the check would arrive in 2 days. Email states 4 days.Took my camera equipment, kept it, and offered ridiculously low quote after I received a higher quote. Which I had to prove by sending email. They still sent low quote on phone- no paperwork, paper trail all of a sudden.

They use multiple people and emails to evade you even with customer service order number. I was unable to find the equipment online to check the status. Finally , offer made on the phone- no paper trail or professional quote or receipt to follow receipt and disposition of equipment.

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That's how you evade the irs and take advantage of people. They need to be investigated. They actually tried to steal my equipment. I have multiple emails detailing the entire experience.

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