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  • Report:  #711634

Complaint Review: Acess Capital Credit - El Cajon, California

Reported By:
Lawrence - San Diego, California, United States of America
Submitted:
Updated:

Acess Capital Credit
338 W Lexington Ave El Cajon,, 92020 California, United States of America
Phone:
619-966-9597
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Less than a year ago I registered my partner and myself with the Wave Center in San Diego.  It a Gym that uses what used to be the old Mission Beach Plunge. Monthly payment dues were taken out of my checking account.   Months went by with payment being taken out without us ever setting foot into the facility due my partner having two strokes and I severe knee problem making it difficult to walk. 

It was at this time that I had my identity stolen and all my accounts were changed.  I truly forgot about this auto deduction.  When they called I explained the situation but they didn't care.  They said I needed to make up the past payments and continue with them.  Explaining to them that we had never used the facility that I though this was unfair.   They did not care.


1 Updates & Rebuttals

MovingForward

Wellington,
Florida,
United States of America
What does your contract say?

#2Consumer Comment

Wed, March 30, 2011

I am sorry to hear about your partner's illness.

Having said that, you apparently signed a contract to have this fee automatically deducted from your account on a monthly basis. Look to your contract to determine the cancelation proceedures and follow through with the written cancelation. Don't let this place ruin your credit.

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