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  • Report:  #265946

Complaint Review: Aaron's Rentals - Buffalo New York

Reported By:
- buffalo, New York,
Submitted:
Updated:

Aaron's Rentals
100 Grant Street Buffalo, 14213 New York, U.S.A.
Phone:
716-881-1815
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am about a month late on a TV. I've been receiving about 5 calls everyday. I can understand that, I owe them. But today I received a message from "DaMario" claiming that Aaron's was going to start garnishing my wages and that they were going to bring a sheriff to break down my door to get the TV back that I owe for. I have this all saved as a wav file online if anyone wishes to hear it. I do collections for a living, and that would generate a major lawsuit. I feel I have a good case.

Terry

buffalo, New York

U.S.A.


4 Updates & Rebuttals

Colortyme Gp, Or

Grants Pass,
Oregon,
U.S.A.
A month past due ????

#2Consumer Suggestion

Wed, August 29, 2007

As the Manager of a competitor I disgaree with the tactics that Aarons used. I do however, agree with the content of the message. In some states it is a felony to keep merchandise that is more than 30-45 days past due. My suggestion is that either you make arragements with the manager of that store to pay a little extra when your payments are made ON TIME or return the TV. Depending on how late you are to-date and how long your contract has been in effect will determine how much the manager will work with you. Because the RTO industry does not fall under the FDCPA we, at times, have to be hard core about getting out merchandise back from customers. Please just talk to your account or store manager to get this settled. We don't like having to file warrants or court judgements but sometimes that is part of the job.


Don

Belleville,
Illinois,
U.S.A.
As a collector. . .

#3Consumer Suggestion

Thu, August 09, 2007

As a collector, you would know that they are a first party collector, and not covered by the confines of the FDCPA. There are not really any laws in regards to what a first party collector can say. I do have to agree with the previous poster though. If you have the item, and are not paying, it is theft.


Videostoreguy81

Gainesville,
Florida,
U.S.A.
Rent a center no aarons employee

#4Consumer Comment

Thu, August 09, 2007

I dont know how they do it over there but if it was Rent a Center a warrent would already be out for your arrest. What he left on your machine is wrong and should be reported to his superiours. However you are wrong for keep the tv and no paying for it like your contract says. That is theft sir


Aafes

Viernheim,
Europe,
U.S.A.
As a collector

#5Consumer Comment

Wed, August 08, 2007

As a collector, this type of telephone interaction is likely familiar to you. While you may not practice these tactics yourself, it is likely you have colleagues that practice them. Rental purchase is a HUGE waste of money. There are NO items you will ever purchase for less than 200% of the retail price. You are better off saving to buy them. All that said, you may want to review the following link for your state laws on this type of agreement. I also suggest you contact your State Attorney Generals consumer hotline, play the conversation for them. In your state the AG is very consumer friendly. http://caselaw.lp.findlaw.com/nycodes/c83/a13.html

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