- Report: #907460
Complaint Review: 800mattress / sleepys - hicksville New York
Reported By:
bm -
belford, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
800mattress / sleepys
1100 south oyster bay road hicksville, 11801 New York, United States of America
Phone:
1 800 mattres
Web:
www.1800mattress.com
Categories:
Business Rating:
(0)
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800mattress / sleepys usmattress Sent a defective mattress refuse to refund hicksville , New York
First I went to a local sleepys were I purchased a mattres that the salesmen talked me into for almost 1400. When I got home I looked up the mattress and found out that it was worth a 400. When I called to cancel the order sleepys offered to sell me the same exact product for 650. By this time I did not want to deal with this company because they were so clearly trying to rip me off. (Charging more the double what the mattress was worth). Then I called 800mattress (Not knowing they are owned by sleepys) ordered a mattress it was delivered.
The delivery men left before I could inspect. When I did I found that my queens size bed was more like a full size. I immediately called to have the delivery people come right back and take this defective mattress away --and was told I must leave a message with the salesperson -- who surprise surprise - never got back to me. In fact still did not get back to me. Then when I finally called back the third time I was told they will not pick up the mattress I can get a different mattress. I do not want to deal with this company I requested a refund because the bed was defective they said that was not possible.
So I guess that it is my fault they sent me a defective bed? Any ideas? I disputed the charge with citibank but I don't know how that will go. Oh ya arent monopolys illegal. The owners of sleepys also own 800mattress and usmatteress if I were buying a bed again I would not use any of them as it is now I have to get them to take this one back and I will go ack to my old mattress before I deal with these scam artist again... Word to the wise do not deal with them in less you want to get ripped off.
The delivery men left before I could inspect. When I did I found that my queens size bed was more like a full size. I immediately called to have the delivery people come right back and take this defective mattress away --and was told I must leave a message with the salesperson -- who surprise surprise - never got back to me. In fact still did not get back to me. Then when I finally called back the third time I was told they will not pick up the mattress I can get a different mattress. I do not want to deal with this company I requested a refund because the bed was defective they said that was not possible.
So I guess that it is my fault they sent me a defective bed? Any ideas? I disputed the charge with citibank but I don't know how that will go. Oh ya arent monopolys illegal. The owners of sleepys also own 800mattress and usmatteress if I were buying a bed again I would not use any of them as it is now I have to get them to take this one back and I will go ack to my old mattress before I deal with these scam artist again... Word to the wise do not deal with them in less you want to get ripped off.
1 Updates & Rebuttals
Cathy Sable
Hicksville,New York,
USA
We are here to assist you
#2REBUTTAL Owner of company
Sun, July 08, 2012
Thank you for sharing your concern(s). We welcome the opportunity to speak with you. Please reach out to me at [email protected] and include your invoice number and/or customer code and a telephone number with the best date and time to reach you.
