• Report:  #894775

Complaint Review: Ramada Inn Rock Hill SC - Rock Hill South Carolina

Reported By:
concernedmom - Elkin, North Carolina, United States of America

Ramada Inn Rock Hill SC
264 North Cherry Road Rock Hill, South Carolina, United States of America
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We had a dance competition in Rock Hill but our rooms that we get each year were booked at a different hotel. So I was chosen to find new accommodations for our stay. I chosen to look within the Wyndham   line as I work for a Wyndham property.  

Found a very nice young lady at the property that worked to get our rates in range of or usual rooms. With all of our needs to be met. On same floor ans side by side rooms, 4 adjoining room. Non-smoking with micro fridge when possible. Upon arriving at our hotel we were told the rooms were not yet clean so we would have to wait til they were cleaned, only to find out they were spread all over property.

One of our parent chaperones was approached in the lobby for a night and to be paid 200.00 for her services. Men were hanging out of windows on top floor. When we headed in there were beer cans in the bushes in and around the hotel.  I opened the door to my room and it smelled of a Chinese restaurant. I called front desk to let them know and the cleaning ladies showed up cursing and saying they didn't even work there.

We stepped out to let the clean and another of our rooms the teen girls came running out crying saying that some strange man just walked right in on them and too the rollaway bed that we had paid for. When we went to speak to front desk about all problems we were told he worked there and there were no problems. We asked to speak to the owners and he stated the same.

We started looking for another hotel. And were unable to find one that the same owner did not own. But he did take us to one of the others.  It wash't much better.  The Ramada is shameful for letting their name be on that place.

There was much more to this story but I am too disgusted to continue. Wyndham did not even apologize when I called to complain.

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