Years ago we purchased Gateway computers and had numerous problems, we haven't purchased another until recently, it was the cheaper, BIG BIG MISTAKE. The Gateway supposedly has a year warranty; however, they do not honor that. I stopped being able to connect to the internet several days ago but all the other computers, iPhones, iPads in the house had no problem. So I called technical support, or India whatever you choose to call it, and I was informed that I would have to pay for technical support even though I was under warranty. BS, my computer is under warranty and I have read that this is a typical Gateway maneuver to coerce money out of you. Do yourself a favor and buy something that has better customer service and is actually reliable.