- Report: #854571
Complaint Review: Gateway Computers - Internet
Reported By:
stormy6584 -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gateway Computers
Internet, United States of America
Phone:
Web:
http://us.gateway.com/gw/en/US/content/home
Categories:
Business Rating:
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Gateway Computers Does not honor warranty wants you to pay Internet
Years ago we purchased Gateway computers and had numerous problems, we haven't purchased another until recently, it was the cheaper, BIG BIG MISTAKE. The Gateway supposedly has a year warranty; however, they do not honor that. I stopped being able to connect to the internet several days ago but all the other computers, iPhones, iPads in the house had no problem. So I called technical support, or India whatever you choose to call it, and I was informed that I would have to pay for technical support even though I was under warranty. BS, my computer is under warranty and I have read that this is a typical Gateway maneuver to coerce money out of you. Do yourself a favor and buy something that has better customer service and is actually reliable.
1 Updates & Rebuttals
stormy6584
United States of AmericaThank you online support
#2Author of original report
Fri, March 16, 2012
Thank you Gateway ONLINE support for recognizing the HARDWARE issue right off the bat and correcting my connectivity issue without robbing me of my hard earned money.
