Complaint Review: Applebees Restaurant - Charleston South Carolina

I am sorry, but there is just no excuse for people like you. People who wont take personal responsibility, people who want a free ride. I am going to tell it like it is, and if you don't like it...too bad. There was somthing slippery on the floor....well you know it IS a restaraunt, there are people knocking over drinks, dropping food, and messing things up all the time. And for all you know a CUSTOMER spilled that mess on the floor and tried to clean it up themselves, and did so in such a way that it "blended into the carpet" so the employees couldn't even tell it was there. Regardless, there was a mess in a place where it is perfectly resonable for there to be a mess. You stepped in it and you slipped, and hurt yourself very badly. That is unfortunate...but it is NOT applebee's fault.....you can slip and fall just about anywhere, that kinda stuff happens. Applebees was resposible and did what they were supposed to do, they filed and insurance claim to cover your medical expenses. They don't owe you ANYTHING other than that. If the insurace company is taking a long time to act, then it's for a good reason. There are SO MANY people out there that try to sue companies for things like this, who fake it just to get money, that these companies HAVE to protect their own interest and make it difficult to cash in on. I am not saying that YOU are faking...but lots of other people do..... I don't know what you are complaining about. I promise you are not the first person to slip in a restaraunt and mess up their leg. And you wont be the last...because accidents happen all the time. It is true that if an employee would have paid more attention they might have seen the mess and cleaned it up properly...but isn't it also true that if YOU were paying more attention you wouldn't have stepped in it. You have to take personal accountability and at least accept your half of the blame. Applebees if doing what is right, and paying medical bills becasue it happened on their property, that is ALL you are entitlted to. If I liked a restaraunt, and I went there, and I slipped on a puddle in the bathroom or somthing and blew out my knee....I WOULDN"T HATE the company and go online saying all kinds of terrible things about them. I would go to the doctor, accept the settlement, and probably go back there to eat again because I like their food and I understand that human beings make mistakes, it was their mistake that a puddle was left in their floor, but it is also my mistake that I stepped in it. You are NOT a victim...get over yourself.

I work at Applebee's and as far as I am concerned it is the best place I have ever worked....every chain store has their good stores and their bad stores, sounds like you got a bad one. At my store if anything like that happened one of the waitresses or waiters would instantly be trying to help them, that actually happened 2 nights ago when a lady accidentally walked into the kitchen and slipped on the water. And if a waitress had said "you have to get up, you are in the way" she would at least be severely reprimanded by the management, more than likely would end up paying for part of the customers meal.... Don't let a bad store ruin an entire chain for you...I have customers leave every night that tell me it was one of the best dining experiences in months. A Server

I have been a waitress while I was studying for my Social Work degree I have slipped down oil covered stairs, been tripped by other wait staff etc etc. You are full of crap I have had a 1000 pound horse fall on me when I was 13 - cut the ball off my ankle and split my tibia in two Guess what?? I walk normal - I had the joint in my knee broken and guess what? I walk normal, still ride my horses and exercise every night Seems to me you think because you slipped on a spot that you saw was wet you deserve some kind of compensation I will get you a tip - NO you do not deserve a dime Stop eating out and start cooking your own meals Then maybe you will learn good nutrition and lose some weight!

I have to say I agree with this other person. It is people like you that our insurance premiums are so outrageous. I am curious to know are you over weight? If not now at the time of your accident? This just sounds like pure greed and Oh poor me. I say the same Get Over It!!!! There should be a law against people who are greedy. It is really disgusting that people take our system for granted and then complain because they could not get more. Funny enough they are the same people who cry when insuance premiums are raised. I sure hope you are not training your children that insurance is a great way to finance your life. That would be terrible. I am sorry to say a hurt foot and a cast is no big deal unless of course you are on the show Dancing with the Stars then it would be considered loss of income. Then and only then should you even consider taking more money from a company. If your doctor bills are paid I think you should be grateful you still have 2 feet. If this is causing you great emotional distress I think you may need to really see that this is probably not the real issue and get to the truth of your problems and that only you and God know. Remember the truth will set you free.

For your information Marie, you can slip on carpet. I am a figure skater and when I am trying something I have never tried before I practice it on carpet. I have been skating for over 15 years and have won medals. When I was first starting out I have slipped practicing at home and it was on carpet wearing shoes. Going barefoot you get the rug burns, wearing socks you really slip and with Shoes some. My carpet it raised not flat like a restaurants where you would slip worse on theirs because it is more flat. If it was for instance syrup you would really slip. If you have used syrup or anything like that you know it is sticky and slippery. You owe her an apology because you were heartless. I have had my share of falls on and off the ice it does happen. She would not fake this. Isnt there enough problems in the world without your heartless comments. Your sitting there judging people saying there is no way she slipped on carpet when there are far worse things going on in the world. I have had an arson fire across the street from me and a shooting next door and no shelter to go to because you have to be abused by your husband for them to take you.. I fear for my family and no where to turn. My families all dead of cancer. I would think that after 911, robberies, people getting killed, kidnappings, cancer, aids, all the things going on wrong in the world you would have some common decency to not torture this woman with your thoughtless words. My god life is too short to belittle this poor women.

It's amazing that people think that because an accident happened that they should get more and more. Hell, I've been in accidents and been paid nothing and had to pay my own bills. Why not watch your step, quit hoping to be craddled and realize that it isn't the company, it's ALL companies. This situation could happen everywhere and the same outcome would most likely happen. People just are looking for reasons to get a quick pay out. Sorry about your foot, but I got my nose broken in a softball game, should I sue the softball maker, or the softball field owners? Or should I sue the pitcher since my nose now has a bump on it that I wont be able to fix unless I get plastic surgury. But you know what, now my nose is part of who I am and what I've gone through. Another story to tell, move on.

okay lady ther is no way in hell you slipped on carpet.thats just the truth of it.ive never heard of people slipping on carpet.ever.you are a greedy obviously large woman who cant be satisfied.they paid your bills and put money in your pockets and you still werent satisfied.sounds greedy to me you complain about the other servers not helping you.i have worked as a server before and i doubt that it says anywhere in the employee handbook to help people get they fat a*s off the ground.so deal with it.no one cares about your social loss.you probably didnt have a social life any way.

I wasn't trying to compare an auto accident and a slip and fall, I was trying to point out that things happen that many people may think are impossible. My father slipped and broke his ankle one winter. If it can happen on snow, why not a carpet? It's not as if restaurant carpets are plush and soft, they are the industrial kind which aren't soft at all! Brenda may also have medical conditions that make her bones weaker. We just don't know. I'm not trying to say the original poster is being truthful, but I'm also not going to accuse somebody of lying when I don't know them or all of the facts of the case. Yep, unfortunatly there are a lot of con-artists out there who fake slip and falls but that doesn't negate the fact that there are real slip and falls! It would help if Brenda (the original one :-p) would post again and give us some more details, but her case has already been settled as she stated in an earlier post so that probably won't ever happen!

after reading brenda's report and all of the rebuttals i am still left wondering what it was that was spilt on the carpet. it it was anything other than plain liquid, maybe a thick drink, gravy, or an oily sauce,etc., then i can fully understand the carpet being slippery as the spilt substance will not fully soak into the carpet. maybe brenda can elaborate more on the subject.

I may not have read the facts of the McDonald's case before my post, so "touche". However, THANK you to the man that mentioned what an incredibly moronic thing it was to put hot coffee between one's legs in a vehicle which, if it isn't currently, will soon be in MOTION. DUH. Even normal old "Hot" coffee (rather than the apparently boiling coffee) would burn a person and hurt like the devil. So, fine. You got me there, Tanja. I didn't read the article. But I am not wrong when I say that a gazillion people who have heard about it on the news who, like me, didn't read all the facts of the case, are going to remember it next time they stub their toe or slip and fall or whatever. And out of those gazillion people, at least a few million are gonna be opportunists just waiting for a crack at a nice, hefty settlement. Not even you can reasonably deny what a lawsuit happy country it is. As for my belief that Brenda is lying? I still think she is. Be realistic. You know someone who was rear ended and fractured their neck. Well, collisions at as little as 10 mph have been proven to do that. The bones in the neck and spine, however, cannot be compared to the feet or ankles. The structure and weight bearing and all sorts of factors are VERY VERY different. And besides that, it is apples and oranges. A vehicular accident cannot be compared to falling on carpet. Unless, of course, she was seated in a motor vehicle inside the applebee's and was hit by another car while inside. In which case the only thing that could have slipped on the wet carpet is the car, and that's about as likely as Brenda's (the poster, not the rebutter)story.

Specifically point #5 where the jury found Stella 20% at fault. Meaning that I acknowledged that she was partially at fault in the incident. Forgive me for not saying why she was at fault. The jury also recognised the fact that she was partially negligent in her actions regarding this. Not 100% negligent because no one should expect to be burned so severely that one requires SKIN GRAFTS from spilled hot coffee. That is why McDonalds was negligent as well, because they knew their coffee was not fit for human consumption and that it had already caused more than 700 burn injuries to various degrees of severity. Yet, despite knowing this they didn't bother to even make an attempt to warn anyone that they were at risk for 3rd degree burns because of the temperature of their coffee. I don't plan on retorting that there should be warning to not put coffee cups between one's legs. I really am all about common sense and personal responsibility. Which is why I think that the rulings were fair. They showed that Stella was at fault for her actions, but so was McDonalds for theirs. Stella put a coffee cup between her legs, she didn't stick a fork in a light socket. What she did was not so over the top stupid or lacking in common sense that she deserved the severity of her injuries. This wasn't Darwin Award territory, people. There are a lot of things that are a mockery of the judicial system, this case? Not one of them.

Tanja, you fail to mention that the "victim" chose to put the cup of coffee BETWEEN HER LEGS! What kind of moron would do something like that? She wasn't even driving - she had both hands free! Whether the coffee was served at 300 degrees or 90 degrees, putting it between her legs was a stupid thing to do and thus completely her fault. The skin grafts and whatever other issues were a result of her own stupidity. Now I'm sure you'll retort by arguing that McDonald's needs to put warning labels on their coffee cups that state "do not put hot beverages between legs," but to those of us who have common sense this situation is "old news" and a complete mockery of the justice system!

First of all let me say Tanja, FINALLY SOMEONE ELSE who KNOWS the facts! There is another report about big lots where someone brought up the coffee case and just could NOT understand why the "dumbshit" (HIS quote, not mine) was suing McDonalds! People really need to educate themselves about the FACTS of a lawsuit before they run their mouth, *NEWSFLASH* TV doesn't tell you all of the facts. Look it up, do a little research. Make an EDUCATED OPINION. The bottom line is that the lady who had the coffee spill on her DESERVED the judgement. McDonalds was negligent. If this woman was in a cast for three months, doing through physical therapy and surgeries, she does deserve pain and suffering. If she had fallen and scraped her knee... no. This doesn't mean she is money hungry, just because it isn't something you would have done. Also, none of you HAVE to believe her. If she truly is hurt as bad as she says then there will be doctors documentation on it. She can prove it. If she cannot prove the pain she went through or surgeries and physical therapy then she will not win. Let the court system, who will SEE her documentation, decide if she is lying. Thats what they are THERE FOR! Also, Shawonga, Brenda did not say that she SAW them spill anything. Oh, and to say her injury couldn't have happened this way or that it wouldn't have been as bad as she said it was is the most idiotic thing I have ever heard. A friend got rear-ended and FRACTURED his NECK. Not much force involved but it still happened. So now you are accusing this woman of lying. Oh I get it. She must have broken her leg BEFORE she ate, came to Applebees with a broken leg, ate dinner then pretended to slip and fall! Give me a break. Oh and to all of the Applebees employees posting (with exceptions, Darba), remember you REPRESENT Applebees. You aren't doing such a great job... Funny, my name is Brenda too :-p

Every time someone talks about a injury suit against some company, the damned McDonalds "Hot Coffee" case is trotted out as "evidence" about how people are so quick to file frivolous lawsuits. However, they rarely know the actual facts of the case and that it was NOT frivolous, nor did this women walk away with "MEGA" money. In the interest of fighing a little ignorance, Kate, I'm going to lay out some of the details of the case: 1) Stella was not driving, she was a passenger. 2) McDonalds served the coffee at roughly 190 degrees. 190 Degree liquid will cause third-degree burns within 2-7 seconds of contact with the skin. And what's more, they KNEW and ADMITTED that the coffee was not fit for human consumption at the temperature they served it. 3) Consumers were not aware that the coffee was so hot they could be at risk for 3rd degree burns, nor did McDonalds make any attempt to make consumers aware of this fact. 3) Stella received third degree burns over 6% of her body and required SKIN GRAFTS. 4) Stella attempted to settle with McDonalds for only her medical costs (which were around $20k), McDonalds refused and only offered $800. 5) The jury actually found Stella 20% at fault and awarded her $200k in compensatory damages, which was reduced to $160k because of the 20%. They also awarded $2.7mil in punitive damages, but the judge REDUCED this amount to $480k. Which is a nice some of money, but by no means a "MEGA" amount. It is not known how much she actually received from McDonalds as they did not appeal, and settled privately out of court.

You said: "Don't worry, they are going to admit right away that it was their fault - they knew about the hazard....they will agree to pay your medical bills and your attorney and give you a little pocket money so you can eat in their restaurant again - but truly negotiate for what you will receive for your physical, emotional, and social losses - oh, no!" Now, I agree with you that if I was injured in the dining area and in pain on the floor, I would be highly offended if someone told me to move. Doesn't matter what size...to ask a person who suffered injury in YOUR restaurant because of YOUR uncleaned mess...that is rude. However, based on the comment you made, which I pasted above, it sounds like pure and simple greed. This is the problem taking over America. They admitted fault, they paid your medical bills and attorney and even give a little "pocket money"....but that isn't enough for certain persons in this world. Certain persons feel they deserve enough money so they never have to work a day in their life again. Why? Because idiots spill hot coffee on themselves, sue because it was "too" hot, and they win MEGA money that no one should ever get and it is splashed all over the nightly news just in time to enlighten all the greedy, lazy slackers out there who want a free ride bad enough to jump on the "sue-happy" bandwagon to get it. Before you try to say I don't understand or I wasn't there, or whatever lame excuse you'll dish up next...know this. I slipped on water in my company's bathroom and suffered the worst ankle sprain of my entire life. I was certain it was my first broken bone. The security staff/emergency response team whisked me out of the bathroom in a wheelchair and gave me ice and called my sister for me and a friend who happened to get off work early for her birthday drove me to the hospital where I sat for umpteen hours to get looked at. It was a miserable time. I got some heavy meds for the pain and a note excusing me from work the next day. When I returned to work, there was Workman's Comp paperwork waiting. I was paid for the day even though my injury caused me to leave at lunch, and I was paid for the prescribed day off. The hospital was paid for my entire bill. Did I sue over the water on the floor? No. Why? Because. Because I know I have weak ankles and I've been turning them and twisting them all my life. It just is. Am I angry because my left ankle looks different even now, months and months after the incident? No. It just is. Bad things happen to good people. There was water, yes, but I have the ability to sprain an ankle just standing still (almost!). So I could not in good conscience place undue blame on the water, even if it might have "helped" me fall. Now, I am not assuming anything about you. Your injury sounded quite bad. So bad, in fact, I cannot see how it would be possible to injure oneself that bad (to need surgery?) on a carpet...wet or otherwise. I've stepped on plenty of wet carpets...long nap, short nap, berber, whatever. Industrial, household. No slips. Not even for me, Ankle girl....with a predisposition to fall if there is so much as a hairline crack in the sidewalk. Tile, sure. Carpet, no. I don't believe you, to be honest. I don't believe the injury was as bad as you say. Broken foot, okay. Surgery? Months and a lifetime of dehabilitating pain and suffering? Not likely. I think you're just another greedy mug with dollar signs in your eyeballs. Just my opinion, of course, but that's all we really have on ripoffreport.com, anyway. Opinions. Because who will ever really know if that is how it went down?

To the victim: How horrible for you to be treated that way! As a restaurant manager (formerly for Steak and Ale, currently for an independent owner) I am apalled by the behavior of this particular unit. As suggested, this is probably a franchise and not corporate owned store hence the irresponsible behavior. Good luck to you and keep fighting! To Darba: YOU will make a fantastic manager in whatever field you choose. It is an attitude like yours, one that encourages teamwork, courtesy and professionalism, that every restaurant owner dreams of finding in an employee. Kudos to you and congratulations to your manager for finding such a gem in this business!

Ignore shawonga, it is a worthless jerk here only to bring others down and give negative comments. It is a negative entity who just wants to bring others down. Don't give it's bull comments any kind of intelligent rebuttal. People like it are nothing except evil low lifes who create and spread hatred and negativity. I think shawonga should be banned from here, or ripoffreport should give people the option of deleting rebuttals especially worthless ones made by demented mentally ill jerks like shawonga.

Thank you! You are the first Applebee's employee to express any sympathy for what I have endured. Thanks for letting me see another side of Applebees. A simple apology would have gone a long way at any point in this process. My case has now been resolved...and your comments are STILL the first nice words I have had. With people like you working there - I bet your restaurant IS a nice one!

I am an employee of Applebee's. I pride myself on customer satisfaction, and try to pamper all my guests that I have the pleasure of serving. I am sorry this has happened to you. I would be horrified if an incident like yours happened in my store and a fellow server told you to get up because you are in the way. Believe me, it wouldn't happen with the crew I work with. The only advise I can give you is to keep fighting it. Corporate insurance agencies are famous for dragging things out as long as possible. I think the fact that you were injured in a franchise store and not a corporate one is why you were blown off when you contacted the corporate offices. If you lived by me, I would invite you into my restaurant, and buy your family lunch and show you the way it's "supposed" to be done at Applebee's. Once again, I am so sorry you are dealing with all of this. I wish you the best in every way.

Tyler - Eat at McDonalds? An excellent suggestion! A better sugestion? Eat at home - then the waiters and waitresses of the world who believe that customers are terrible louts deserving of lifetime injuries can find NEW jobs where they do not have to deal with horrible creatures like CUSTOMERS. Clogging up YOUR Judicial System? I am an American citizen...it s MY legal system, too. As for me clogging it up - I am NOT the one doing that. I am the one seeking justice while Applebee's is the one hiding behind the court system to slow the process down as much as possible. If you take something that is mine, without my permission, you are expected to reimburse me for it - and sometimes pay a penalty that will remind you not to do such a thing again. The legal system is set up to ensure that this process occurs, if you are not responsible enough make good on your own. Applebee's took my health, admitted fault on the day of the accident, but have failed on the responsibility test.

You can always drive up to a McDonald's and stay in your car, and still get a wonderful meal. There's no time waiting in a restaurant where things like a spill can turn your whole life around to the point of clogging up my judicial system. - Server Extraordinaire

Well, Jimmy - To everyone who ever considered eating at Applebee's, you have just given renewed proof that Applebee's is NOT a friendly, neighborhood grill...it is a customer service nightmare. And just for the record - I haven't set foot in an Applebee's since the accident - nor have my friends and family...nor will we.

I HAVE WORKED AT APPLEBEES FOR NINE YEARS AS A SERVER. I HEAR FROM PEOPLE LIKE YOU ALLDAY LONG AND YOU MAKE ME SICK. WE TRY TO INTRODUCE HEALTHY ITEMS BUT WE DON'T GET ANY COMPLIMENTS JUST COMPLAINTS THAT YOU'RE NOT GETTING ENOUGH MAYONAISE ON YOUR FRIED FOOD. THE ONLY EMOTIONAL LOSS WAS THAT WHILE YOU WERE LAID UP YOU COULDN'T GET TO YOUR RESTAURANT ENOUGH FOR CHICKEN WINGS AND A SIDE OF RANCH. WHY DON'T YOU GO TO SHONI'S SO THEY CAN LISTEN TO YOUR WHINING? YOU'RE LUCKY ALL THEY DID WAS ASK YOU TO GET OUT OF THE WAY WHILE YOU WERE FAKING YOUR INJURIE. AND YOU CAN b***h ABOUT IT ALL YOU WANT BECAUSE DEEP DOWN YOU KNOW YOU'RE ADDICTED TO OUR POTATO SKINS AND OUR CHICKEN FRIED CHICKEN. THAT'S RIGHT! YOU'LL BE BACK! QUIT TRYING TO PERPETRATE THAT YOU HATE US. MAYBE IF YOU HADN'T BEEN SO BUSY SUCKING THE GREASE OFF YOUR FINGERS YOU WOULD BE PAYIGN ATTENION AND THESE THINGS WOULDN'T HAPPEN.

I HAVE WORKED AT APPLEBEES FOR NINE YEARS AS A SERVER. I HEAR FROM PEOPLE LIKE YOU ALLDAY LONG AND YOU MAKE ME SICK. WE TRY TO INTRODUCE HEALTHY ITEMS BUT WE DON'T GET ANY COMPLIMENTS JUST COMPLAINTS THAT YOU'RE NOT GETTING ENOUGH MAYONAISE ON YOUR FRIED FOOD. THE ONLY EMOTIONAL LOSS WAS THAT WHILE YOU WERE LAID UP YOU COULDN'T GET TO YOUR RESTAURANT ENOUGH FOR CHICKEN WINGS AND A SIDE OF RANCH. WHY DON'T YOU GO TO SHONI'S SO THEY CAN LISTEN TO YOUR WHINING? YOU'RE LUCKY ALL THEY DID WAS ASK YOU TO GET OUT OF THE WAY WHILE YOU WERE FAKING YOUR INJURIE. AND YOU CAN b***h ABOUT IT ALL YOU WANT BECAUSE DEEP DOWN YOU KNOW YOU'RE ADDICTED TO OUR POTATO SKINS AND OUR CHICKEN FRIED CHICKEN. THAT'S RIGHT! YOU'LL BE BACK! QUIT TRYING TO PERPETRATE THAT YOU HATE US. MAYBE IF YOU HADN'T BEEN SO BUSY SUCKING THE GREASE OFF YOUR FINGERS YOU WOULD BE PAYIGN ATTENION AND THESE THINGS WOULDN'T HAPPEN.

I HAVE WORKED AT APPLEBEES FOR NINE YEARS AS A SERVER. I HEAR FROM PEOPLE LIKE YOU ALLDAY LONG AND YOU MAKE ME SICK. WE TRY TO INTRODUCE HEALTHY ITEMS BUT WE DON'T GET ANY COMPLIMENTS JUST COMPLAINTS THAT YOU'RE NOT GETTING ENOUGH MAYONAISE ON YOUR FRIED FOOD. THE ONLY EMOTIONAL LOSS WAS THAT WHILE YOU WERE LAID UP YOU COULDN'T GET TO YOUR RESTAURANT ENOUGH FOR CHICKEN WINGS AND A SIDE OF RANCH. WHY DON'T YOU GO TO SHONI'S SO THEY CAN LISTEN TO YOUR WHINING? YOU'RE LUCKY ALL THEY DID WAS ASK YOU TO GET OUT OF THE WAY WHILE YOU WERE FAKING YOUR INJURIE. AND YOU CAN b***h ABOUT IT ALL YOU WANT BECAUSE DEEP DOWN YOU KNOW YOU'RE ADDICTED TO OUR POTATO SKINS AND OUR CHICKEN FRIED CHICKEN. THAT'S RIGHT! YOU'LL BE BACK! QUIT TRYING TO PERPETRATE THAT YOU HATE US. MAYBE IF YOU HADN'T BEEN SO BUSY SUCKING THE GREASE OFF YOUR FINGERS YOU WOULD BE PAYIGN ATTENION AND THESE THINGS WOULDN'T HAPPEN.

I HAVE WORKED AT APPLEBEES FOR NINE YEARS AS A SERVER. I HEAR FROM PEOPLE LIKE YOU ALLDAY LONG AND YOU MAKE ME SICK. WE TRY TO INTRODUCE HEALTHY ITEMS BUT WE DON'T GET ANY COMPLIMENTS JUST COMPLAINTS THAT YOU'RE NOT GETTING ENOUGH MAYONAISE ON YOUR FRIED FOOD. THE ONLY EMOTIONAL LOSS WAS THAT WHILE YOU WERE LAID UP YOU COULDN'T GET TO YOUR RESTAURANT ENOUGH FOR CHICKEN WINGS AND A SIDE OF RANCH. WHY DON'T YOU GO TO SHONI'S SO THEY CAN LISTEN TO YOUR WHINING? YOU'RE LUCKY ALL THEY DID WAS ASK YOU TO GET OUT OF THE WAY WHILE YOU WERE FAKING YOUR INJURIE. AND YOU CAN b***h ABOUT IT ALL YOU WANT BECAUSE DEEP DOWN YOU KNOW YOU'RE ADDICTED TO OUR POTATO SKINS AND OUR CHICKEN FRIED CHICKEN. THAT'S RIGHT! YOU'LL BE BACK! QUIT TRYING TO PERPETRATE THAT YOU HATE US. MAYBE IF YOU HADN'T BEEN SO BUSY SUCKING THE GREASE OFF YOUR FINGERS YOU WOULD BE PAYIGN ATTENION AND THESE THINGS WOULDN'T HAPPEN.

Dear Shawonga- Perhaps in New York, it is acceptable to be judgemental but most people try and ensure that they have their facts straight before they start slamming other people. I had no idea anything had been spilled - and as my original note points out - the spill blended in with the carpeting...it wasn't until after I had fallen I was aware it was wet. And although you think yourself quite an authority on the subject - if you take a moment to ask someone who actually KNOWS anything about the subject...carpeting - when wet - is quite a slippery surface. As for how I injured myself so severly - a fall of any kind can do a lot of damage...in my case it not only broke my bone, the fall concurrently ripped my ligaments and tendons - requiring reconstructive surgery. Your comment about my weight, much like the waitress's insistence that an injured person get up, demonstrates both your ignorance and insensitivity. As it happens I am petite in stature, and well within normal wreight limits for my height. MY only negligence in this situation, was trusting the management of this restaurant to provide me with a safe environment in which to dine. You should buy stock in this restaurant- your attitude is in perfect harmony with their "customer service" philosophy!

So let me get this straight, you saw someone spill something, not clean it up, and at the end of your meal you just stepped down into the mess without even looking? How can you be so pitifully negligent? How on earth can you hurt yourself so badly? You neglect to mention that all Applebee's restaurants are fully carpeted in the dining area. Carpeting, in case you did not know, does not cause people to slip and fall and as a matter of fact actually absorbs spills! To get hurt as badly as you claim, you must be at least 300 pounds. It is the weight of your obesity crashing down on you that caused you to get hurt, so deal with it! It seems pretty clear to me that this is the case. And you are offended that the waitress told you to get up because you are in the way? Well, a person of normal stature would not be taking up the entire walkway backing up the flow of restaurant activity.

So let me get this straight, you saw someone spill something, not clean it up, and at the end of your meal you just stepped down into the mess without even looking? How can you be so pitifully negligent? How on earth can you hurt yourself so badly? You neglect to mention that all Applebee's restaurants are fully carpeted in the dining area. Carpeting, in case you did not know, does not cause people to slip and fall and as a matter of fact actually absorbs spills! To get hurt as badly as you claim, you must be at least 300 pounds. It is the weight of your obesity crashing down on you that caused you to get hurt, so deal with it! It seems pretty clear to me that this is the case. And you are offended that the waitress told you to get up because you are in the way? Well, a person of normal stature would not be taking up the entire walkway backing up the flow of restaurant activity.

So let me get this straight, you saw someone spill something, not clean it up, and at the end of your meal you just stepped down into the mess without even looking? How can you be so pitifully negligent? How on earth can you hurt yourself so badly? You neglect to mention that all Applebee's restaurants are fully carpeted in the dining area. Carpeting, in case you did not know, does not cause people to slip and fall and as a matter of fact actually absorbs spills! To get hurt as badly as you claim, you must be at least 300 pounds. It is the weight of your obesity crashing down on you that caused you to get hurt, so deal with it! It seems pretty clear to me that this is the case. And you are offended that the waitress told you to get up because you are in the way? Well, a person of normal stature would not be taking up the entire walkway backing up the flow of restaurant activity.

So let me get this straight, you saw someone spill something, not clean it up, and at the end of your meal you just stepped down into the mess without even looking? How can you be so pitifully negligent? How on earth can you hurt yourself so badly? You neglect to mention that all Applebee's restaurants are fully carpeted in the dining area. Carpeting, in case you did not know, does not cause people to slip and fall and as a matter of fact actually absorbs spills! To get hurt as badly as you claim, you must be at least 300 pounds. It is the weight of your obesity crashing down on you that caused you to get hurt, so deal with it! It seems pretty clear to me that this is the case. And you are offended that the waitress told you to get up because you are in the way? Well, a person of normal stature would not be taking up the entire walkway backing up the flow of restaurant activity.

I am the problem? No way - I am the REASON there is a court system. After almost 3 years, I have undergone major surgery, numerous efforts at physical therapy, lots and lots of medical bills and now face a lifetime of wearing a brace, medical problems, a permanent limp and an enormous scar. Can't walk for exercise or do anything aerobic - so weight gain is almost a certainty...Deal with it? Don't worry - I will have no choice but to deal with it - for the rest of my life.

It is the people like you who hold up the court systems. There are alot more important cases that are waiting for court, but you are holding up those because you need money because you suffered. DEAL WITH IT!