- Report: #2224
Complaint Review: CyberMax Computer Inc. - Allentown Pennsylvania
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Author Not Confirmed
Why?
CyberMax Computer Inc.
133 North 5th Street Allentown, 18102-4151 Pennsylvania, U.S.A.
Phone:
(610) 770-1808
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CyberMax Computers, Inc., a customer service tale of woe:
In October 1999, I purchased a pre-configured computer system (the 3Daredevil K-7 550), advertised in the October 1999 Computer Shopper, from CyberMax Computer, Inc., for the set price of $1,499. The system they sent me only had 64MB SDRAM, though, the system I ordered and paid for has 128MB SDRAM. I've repeatedly contacted CyberMax customer service, in an effort to resolve this issue. I've sent them documentation showing them their error. I've sent them a copy of their own advertisement; all of this, to no avail. Though they've admitted they shorted my system's memory, they will take no action to correct this wrong. All I've asked of them is to send me the memory I've already paid for. They've refused. I strongly recommend you do NOT do business with this company, as they do not appear to want to stand behind their product, and their customer service department seems to be ineffectual. All I've said here may be backed up by documentation, including the e-mail correspondence with the seemingly questionable, itself. Should you purchase from them, you could end up spending your free time reporting them to consumer forums, consumer protection agencies, and the like, as I am doing now.
