Caroline
Tempe,#2UPDATE EX-employee responds
Sun, February 11, 2007
I worked for UoP Online for about 2 years and they were very good to their employees (if you didn't work in enrollment) but by the time I left I had some big concerns about their recruiting practices. I worked in Financial Aid advising and I was bent over backwards tracking down students to explain step by step the cost of attending, the rules of federal fincancial aid, all the ways they could lose their aid and end up owing the school money. But there were a lot of students enrolled who were not really capable of college work or of following up on all the financial details and keeping up with all of the rules regarding federal loans and grants. That is a result of over eager enrollment counselors who were (at that time anyway) being paid based on how many students they enrolled. I don't doubt that this person feels they were mistreated and they might have been but as an employee at UoP, I would read student emails all the time and wonder how the school had enrolled in college students who cannot spell "college". I think where the school went wrong was in recruiting practices. The finance department was dedicated to helping students navigate the financial obligations and rules but sometimes no matter how we tried, students did not understand.
Don
Belleville,#3Consumer Suggestion
Sun, July 02, 2006
Calling you at work is not harassment, until you tell them not to call you at work. Once you have done this, it violates the FDCPA. Based on your post, it did not specify if you asked them not to call you at work during the rude, insulting and obnoxious first call.