In September of 1999 I purchased a computer, monitor etc., from CompUSA and with that purchased was promised a rebate check ($400.00) within 6-8 weeks if I signed up with the service (internet) for 3 years.
To my surprise 30 weeks later I haven't received a rebate check even through they have posted by computer that I was sent a check on 03/10/00 which never reached me. Upon inquiring the excuses have been many, we can't find you registered, wrong department, another company is handling the rebates although I have been billed for the service (internet).
They have not made any attempt to settle or square the situation away except to send form letters and correspondence that puts the blame on everyone else. It is my belief that they CompUSA do not intend to honor their commitment.
Thank you. Correspondencce sent me is available upon your request.