Britton
Roseville,#2UPDATE EX-employee responds
Thu, July 26, 2007
Brenda, Mitch and the gang are no longer managers at the location you called to report on this Ripoffreport. They are no longer operating because they did not know how to manage. This is what you get one you take High School Educated morons and put them in charge!
Brenda
Milwaukee,#3Consumer Comment
Mon, June 26, 2006
First of all Britton, there is no way you could have looked up my information (I did not provide a last name. Second, I have copies of the receipt, rebate & UPC. Everything is CORRECT! Third, why in the world would I need a TAP plan for a software program? Are you on something? Maybe I should call the manager of the Bloomington store and inform them of you ignorance to this situation. Rebates and repair/replacement plans have nothing in common!
Britton
Roseville,#4UPDATE Employee
Fri, June 23, 2006
Please come to CompUSA in Bloomington Minnesota, We would do the same thing. You did not fill the rebate out correctly. you do not deserve your money. I looked up your order and past orders and you have never bought our Technology Assurance Program. If you do not buy this we do not really care about you. That is what we get paid on. You want your rebate money? Come in and buy a replacement plan. We are not here to sound like jerks but we need to get paid. Management is always on us to sell TAP and Compcares. If you do not you are not a customer. Plain and Simple. Our Regional manager, Jay, came in this week from Denver and he stated our store has never been run so great. Our numbers are the best they have ever been. He said we need to keep up what we are doing. That is because we know how to sell. If we were doing poorly, he would have stated it and we would be being lectured. He ahd nothing but praise. If you have a problem wiht rebates you need to talk to the manufacturer. I know when our boss Mitch takes care of problems he always gives the number to the manufacturer. He will always check DW Webb to see if you are a TAP Customer. If you are he will make an acception. That is the way he does it so that is the way I do it and my other coworkers do the same. We have meetings once a month on Sundays for this. Please call our store in Bloomington MN. We could probably do something. We sell Taps as low as $9.99. That is worth it for a big rebate. Look up store phone number online. Ask for Mitch, Adam, or LeNae. I would leave a phone number but the site does not allow it, I ahve worked for CompUSA for 2 years. our customer service is way better than best Buys and Circuit Cities. You can trust us on that. We are here to serve you but you have to understand we are in the business to make money too. I am sure you can understand. We are not here to to rip you off. We are here to help you. Just come in and have a front end person call someone in management.