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  • Report:  #171398

Complaint Review: Gateway 2000 - North Sioux City South Dakota

Reported By:
- Massena, New York,
Submitted:
Updated:

Gateway 2000
610 Gateway Drive North Sioux City, 57049 South Dakota, U.S.A.
Phone:
605-232-2000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Someone named Jasper Torrell called me several times on Monday and left a message that he was calling to approve a loan for a computer, he said that he was from Gateway. Since I never ordered a computer, I called him back and explained this. He told me that on the previous day, that someone had ordered a computer for me and then he told me my name, address, phone number, and social security number!! He asked me after each piece of information if they were correct and each time, I said yes. After, I realized he was taping me saying yes so he could approve me for some sort of loan. Immediately, after the phone call, I found the number for Gateway and asked them if an order ever existed. Turns out that they had no record of me ordering anything and that the 2 numbers the fake gateway gave me were not real either.

I have read other complaints from your members regarding buying computers with an inflated interest rate through this same company. But what they don't realize, is that this company is fraudulent!!!!! Gateway 2000 is not the same as Gateway. The idiots even sent me a follow up email. It looked just like gateway's web site and even had some of their customer service phone numbers on it.

I filed a report with my local police and am still following up on this with the real Gateway. I am just hoping that these people don't use my info to take out a loan or credit card.

Lisa

Massena, New York
U.S.A.



1 Updates & Rebuttals

Justin

La Verne,
California,
U.S.A.
Gateway IIS Gateway 2000, you spoke to a scam artist

#2UPDATE EX-employee responds

Fri, January 27, 2006

I worked at Gateway when the name change happened. During a major phase of change coming up on Y2K, the company switched from Gateway 2000 to just 'Gateway', because obviously keeping the 2000 would be a bit messy. Technically, and for the sake of business trademarks, they still own both names. They may only use Gateway now, but it isn't like another company came along and swiped the Gateway 2000 name. As such, I believe the company named in this complaint is incorrect. That's the old corporate home office (since moved to the San Diego area, or so I thought) of Gateway, and I think it's pretty clear they aren't involved in this. You spoke with a SCAM ARTIST. From what I read (although I'm no expert) this is a common identity theft practice. How would Gateway or -any- legitimate company get your SSN? Gateway is a shell of it's former self, now primarily dedicated to retail sales of E-Machines and 'Gateway' computers built by E-Machines, but they'd have no reason to engage in this kind of felony activity.

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