• Report:  #1471294

Complaint Review: Ape Survival - Englewood COLORADO

Reported By:
KMR - Castle Rock, COLORADO, United States

Ape Survival
37 Inverness Drive East Englewood, 80112 COLORADO, United States
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I took them up on their offer last year, paid a little over $10 for a "free Taclite" only had to pay shipping and handling. Package arrived with no instructions. I had to search the internet to find out what kind of batteries and go to battery stores to get help as there were 3 different kinds on the internet.

When I finally got the right one, I found out the Taclite that was shipped to me was a dud. I emailed them to resolve this and specifically told them I moved since the initial shipment and provided my new address, not just once, but two or 3 times.

Finally they shipped me a new Taclite and emailed me the tracking info.

However, they shipped to my old address and the shipment got returned to them. I emailed them to let them know what happened and have yet gotten a reply. $10 and a lot of time spent for absolutely no product. If I were to add up the time I spent trying to fix this based on my hourly wage, they would owe me hundreds of dollars now. What a waste!

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