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  • Report:  #1450771

Complaint Review: Protect America - Austin Tx.

Reported By:
Stephanie Greene - Jacksonville, Florida, United States
Submitted:
Updated:

Protect America
Austin, Tx., United States
Web:
Www.protectamerica.com
Tell us has your experience with this business or person been good? What's this?

My contract with this company has been over for a year now yet I still can't get them to cancel my service. They make it extremely difficult to cancel and pressure you to keep your service by offering incentives and discount but don't tell you it all hinges on your entering into a new contract with them. A Cancelation email can't be signed or even seen until you pay the bill they keep sending while your tring to cancel. It insane and the worst company I have ever dealt with. I'm at the point where I may have to pay my attorney involved to get these guys out of my bank account. I have disputes with payments they have already taken from my account and I'll be damned if I'm gonna pay the bill before I can cancel. I have not used the system for months upon months and they are aware that I moved out of state to take care of my mother. No I don't want to transfer my system to anyone else or use it in our new location. I just want to CANCEL the service. Is this type of crap legal?



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