As a recent customer of Wright CNC. And a student of Wright CNC's "Institute" I am giving my full review of the product, the class, and the company & support. Wright CNC Institute: First off, the so called class was a waste of my money, and probably a waste of anyone else's money. I would highly recommend keeping your money and Learning on youtube. I learned more on youtube than I learned from the class. It is easy to see that neither Chris (the owner) or any of his employees have been in this business long enough to be teaching a class on it. They need to go to a class themselves. Wright CNC Product: Next. The product seems okay, but it seems as if they have cut many corners. It was poorly package and damaged. Even down to the low grade bolts they use. The frame CAN NOT hold too much weight. I put a full sheet of 1/2" steel on the table and you could see it give way a bit. That could be dangerous. They should have made the frame out of a thicker material. The electronics are the cheap electronics found on eBay for around $300 plus a computer that couldn't cost more than $100. It was an ILLEGAL copy of Windows, an ILLEGAL copy of MACH3, and an ILLEGAL copy of sheetcam. Hey, I'm all for a company making a profit, but at least give a customer what they paid for. Wright CNC Support: Before purchasing, I was like one of the guys. After purchasing I was just a nuisance in the way of their next customer. Shipping time was far longer than they originally claimed. Getting someone to answer MY calls was like trying to get the president on the phone. It was clear that they are screening calls. When I got Chris on the phone, he was acting as if he was a threat to me, as if he wanted me to be afraid of him personally. That scumbag has no business running any business if he is going to intimidate his customers. He is definitely playing the ROLE of a professional, probably watch a few 'How To' videos on running a business, but that can't change who you are. Overall, Stay far away. The product is CHEAP and SUCKS! This business is about to collapse, and you don't want them to have your hard earned money when they do.