Buyer beware! The item I purchased from this company arrived in pieces because they had not thought to package the delicate appliance with any padding at all. Following a process that took, multiple emails, photos, and ongoing prompting from me the company finally offered me a partial refund of $12 after two weeks (!!!) of emailing. This was not even half of what I paid for the item and postage. I would strongly suggest that you never buy from this company. They are careless and their return policy effectively makes them thieves!