• Report:  #1413222

Complaint Review: General motors financial leasing - Chicago Illinois

Reported By:
Paul - Flushing, New York, United States

General motors financial leasing
75 remittance drive ( suite 1738 ) Chicago, 60675 Illinois, United States
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I have been a customer with general motors for over 20 years now and then back in 2013 I leased a Chevrolet Malibu, this car was a complete lemon with major mechanical safety issues which put me and my passenger's at risk of getting seriously hurt or worse death. I've complained multiple times on deft ears for over a year and still paid my monthly payments ,I tried unsuccessfully to get the car's mechanical safety issues fixed but instead of taken care of these major safety issues, they continue to force me to drive this death trap accident waiting to happen until I got fed up and decided to file format complaints against general motors and ally bank who was the lease holder of the car. After my complaints were filed general motors decided to do the right thing and get me out of the car. I've decided to give general motors another chance since I have been a customer with general motors for over 20 years now. I didn't have any problems with the 2017 Chevrolet Malibu but I stated not receiving my monthly statements for no reason but continen making my monthly payments, when I finally enquired as to why I haven't received my monthly statements, general motors claimed they didn't receive 3 payments, I said that's impossible since I have always paid my monthly payments on time without fail. I asked them to tell me exactly what months they were talking about and I offered on many occasions to find out what happened to those 3 alleged mis payments ,everyone I have spoken had no problems with me trying to help locate those allegedly 3 lost monthly payments. I told them it would take some time to have an investigation conducted by Western union and that it could take anywhere from 90 days to 6 months because western union has to make sure that those money orders weren't cashed or stolen which is fair and then western union would reimbursement me and I would in turn send them the money for those 3 alleged lost payments.

General motors didn't have any problems with that and had agreed but than all of a sudden without warning after they agreed that I have time to find out what happened to those lost payments which is my strong belief that those allegedly lost payments have been misdirected to another account because I might have not included the account number on the money order but rather than allow me to find out what happened to those allegedly lost payments that they had agreed to let me do, general motors has just pulled a fast one, they now have filed to have my leased car repossessed which is wrong and unprofessional and unethical business practices. I've tried to get them to reconsider this nonsense which they are refusing to comply, it is my strong belief that general motors is definitely retaliating against me for getting them in trouble for filing formal complaints against them for allowing me to drive the 2013 car with those serious mechanical issues, how petty of general motors has treated me, its probably happening to many others especially we the tax payers have bailed them out. I'm encouraging everyone out there to boycott general motors until they learn to treat their customers with dignity and respect. I am exercising my constitutional rights to freedom of speech and freedom of expression to inform the general public about my experience with general motors. Let the buyer beware. Thank you sincerely Paul priore

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