- Report: #1232221
Complaint Review: Sleepys The Mattress Professionals - Internet
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Author Confirmed
Why?
Sleepys The Mattress Professionals
Internet, USA
Phone:
3012995730
Web:
http://www.sleepys.com/
Categories:
Business Rating:
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Sleepys, The Mattress Professionals Sleepys, stay far, far away. They don't stand by their mattresses. Internet
We have purchased mattresses for our house for almost 30 years from first 1-800-mattress and now as it is called Sleepys. The current issue is a $2500 mattress that was purchased Dec. 2013. The mattress has collapsed and is unsuitable to sleep on. A mattress should last longer than 18 months!
Sleepys sent us a kit with weighted string and asked us to take pictures. Once we sent in the pictures, we were told that the mattress looked fine on the pictures. Very hard to see how bad a mattress is with the pillowtop covering it.
In the past, when there was any issue, an inspector would be sent out. Now it is all about the string. Looking at the 100+ complaints on this site about Sleepys, I guess I am not alone with this issue.
I have also been told that they no longer carry my mattress. I wonder why? Too many complaints.
I was told to go to one of their stores and to pick out a new mattress. When I call them with the mattress style number, they will then tell me what kind of discount I can have on this mattress. So in addition to the $2500 I am about to lose on my mattress, they want me to spend even more money with them. Is this a scam?
My advice, do not purchase a mattress from Sleepys. They do not honor any warranties!
