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  • Report:  #117109

Complaint Review: Perfect Air Ultra - Thane International - La Quinta California

Reported By:
- Hereford, Arizona,
Submitted:
Updated:

Perfect Air Ultra - Thane International
www.thane.com La Quinta, California, U.S.A.
Phone:
775-4126014
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Perfect Air Ultra on 9/30/04 from these people. It acts like it should be working but does not make any difference in the air quality.

I was told I had a full 30 day trial period fro mthe date received. I received it on Monday, 10/11/04. A full 30 days would be today, 11/10/04. When I called for a return authorization today, the first person i talked to said I was stuck with it because the 30 days ended yesterday.

After I hung up I called back and spoke to Bessie who said I should ahve called in mamy days ago because 30 days was from shipping date of 9/30/04. When I confronted her with the phrase "from date received" she said well yes but I still needed to cancel earlier because the product had to be in their office within the 30 days.

This is crazy!

Paul

Hereford, Arizona
U.S.A.


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