1, Report:
#1531898
Posted Date:
Mar 29 2024
Holland America HAL Uses Unilateral terms to push customers to cancellation and keep customer’s money
I have purchased a cruise trip to Alaska last year and now I find myself in need of help regarding that purchase.
Before writing this message, I have already try a negotiation making contact to yourl call center department yesterday. However, during the conversation, the attendant ...
Entity
Holland America
Holland America
Author
Humberto, São Paulo, Brazil
Categories: Cruise, cruise and popular vacation spots, Cruise Ships, Cruises
2, Report:
#1529936
Posted Date:
Nov 27 2023
Celebrity Cruises Celebrity Air Not Their Problem! Florida Miami
More than once, we have used Celebrity Air which is part of Celebrity Cruises to book air fare in conjunction with our European or Asia Cruise. The return flight from Europe in Premium Economy was horrible, we were a group of eight and placed all over the airplane and some of us in ...
Entity
Celebrity Cruises
Celebrity Cruises
Author
Lancaster, Upper Marlboro, United States...
Categories: Boat Cruises, Cruises
3, Report:
#1527813
Posted Date:
Jul 29 2023
inCruises Refusal to refund my money Guaynabo
I hope this letter finds you in a receptive state of mind, but I must express my strong dissatisfaction and outrage at the reprehensible conduct displayed by InCruises in handling my refund request. It is evident that your company's actions have shown a blatant disregard for my well...
Entity
inCruises
inCruises
Author
Paul, Liverpool, United Kingdom
Categories: Cruises
4, Report:
#1526519
Posted Date:
May 24 2023
Avalon Waterways Bait and Switch Denver CO
Avalon Waterways cannot be trusted! We had a horrible experience with the company recently on a trip to Egypt, the Nile River along with Cairo, on what we’re supposed to be their riverboat, MS Farah. After we had paid for the trip in full we were sent an email saying the boat “i...
Entity
Avalon Waterways
Avalon Waterways
Author
M. Goldner, Park City, UT, United States...
Categories: Boat Cruises, Cruise Ships, Cruises
5, Report:
#1524948
Posted Date:
Mar 09 2023
Disney Cruises Disney Cruise Line Cancellation Fee Rip Off
We put down a deposit on a cruise back on April 11th of 2011 of $434.00. It was to celebrate my husband retiring from the US Navy, after the two wars in Aghanistan and Iraq. I had been in touch with member services, regarding buying decor for a military (or even ANY) retirement - wh...
Entity
Disney Cruises
Disney Cruises
Author
Trista, Pittsfield, United States
Categories: deceitful, Boat Cruises, Cruise, cruise and popular vacation spots, Cruises
6, Report:
#1512431
Posted Date:
Dec 08 2021
Norwegian cruise line False cancellation policy on website stole my money instead of giving me credit Miami Florida
On Norwegian cruise line website is a statement saying you can cancel a cruise 15 days before it starts if starts before oct for a refund of future cruise credit. There is no name mentioned calling it anything different then a regular cancellation. However it’s not possible to sim...
Entity
Norwegian cruise line
Norwegian cruise line
Categories: Cruise Ships, Cruises
7, Report:
#1510155
Posted Date:
Jul 20 2021
G Adventures They took a deposit for a trip, then they cancelled it, then refused to return the deposit Boston MA
A group of nurses booked a once-in-a-lifetime trip with G Adventures to Antarctica before the pandemic hit. It was scheduled for January 2021, but G Adventures cancelled it. The company refused to return deposits. And it’s not like it’s some small company that ran out of mone...
Entity
G Adventures
G Adventures
Categories: Cruises
8, Report:
#1507538
Posted Date:
Apr 29 2021
Bahamas Paradise Cruise Line Ripped off. They cancelled cruise. Will not refund. Riviera Beach Florida
After having cruises cancelled by other cruise lines due to covid, we were assured by Bahamas Paradise Cruise Line that they met all the criteria from the CDC to sail in Dec 2020.
They had 2 ships going to 2 different destinations. We booked them back-to-back requiring a 1-night ho...
Entity
Bahamas Paradise Cruise Line
Bahamas Paradise Cruise Line
Author
Douglas, Bullhead City, Arizona, United ...
Categories: Cruises
9, Report:
#1504267
Posted Date:
Jan 25 2021
Royal Caribbean Refuses to Refund Money After They Cancelled Cruise Royalcarribean FL
Our family (14 total) booked a cruise with Royal Caribbean (RC) before Covid struck. After Covid struck we cancelled the cruise because of health concerns for our children and elderly parents. RC eventually cancelled this cruise, but told us we weren't eligible for a refund because ...
Entity
Royal Caribbean
Royal Caribbean
Author
Anjie, Middleton, Wisconsin, United Stat...
Categories: Boat Cruises, Cruise, Cruise Ships, Cruises
10, Report:
#1487860
Posted Date:
Nov 16 2019
VIDANTA PRIVATE RESERVE TRAVEL COLLECTION Scammed, Lied & Robbed RIVIERA MAYA
We thought we were getting a nice vacation there, and it really is a beautiful property. That said, staff stole our credit card information while we were there, ringing up over $500 in tour tickets!And the worst part, DON'T EVER ATTEND ANY OF THEIR SALES PITCH BREAKFASTS!!! YOU WILL...
Entity
VIDANTA PRIVATE RESERVE TRAVEL COLLECTION
VIDANTA PRIVATE RESERVE TRAVEL COLLECTION
Author
Nomad, United States
Categories: Cruises, Hotels, Reservations, Resorts, Travel Services, Vacation Rentals
