51, Report:
#1499155
Posted Date:
Aug 26 2020
Cricket Wireless Danville, Illinois Store Stole $25 from me and added insurance to my account without my knowledge. Atlanta Georgia
On 8/7/2020, I purchased a new phone from Cricket Wireless at 4111 N Vermilion St Ste 8, Danville, IL 61834. Even though I have been with the company for years, they charged me a $25 "upgrade fee". The phone didn't work. The software on it was bad and I was not able to type any text...
Entity
Cricket Wireless, Atlanta, Georgia, 1
Author
Meeker, Potomac, Illinois, United States...
Categories: CELL PHONE SERVICE PROVIDERS
52, Report:
#1497565
Posted Date:
Jul 14 2020
T mobile Promotion said trade in old phones and get new iPhone 11, sent 4 phones to them with their mailing label for trade in. Value of $2,200. Tmobile lost them. Now charging full price for new phones with no credit. Unwilling to resolve.
I called in April and told if I paid off my cell phones with previous carrier they would give me credit for 4 new iPhone 11. I paid over $500 to payoff old phones and mailed to them with their label . They lost them and now refuse to give me credit. Promised $150 a month bill, now $...
Entity
T mobile, 1
Author
kami, Woodland, Ca, United States
Categories: CELL PHONE SERVICE PROVIDERS, Cellular Phone Companies
55, Report:
#1496205
Posted Date:
Jun 10 2020
AT&T CELL PHONE AT&T MOBILE PHONE, AT&T WIRELESS AT&T CELL PHONE AT&T MOBILE PHONE, AT&T WIRELESS AT&T WIRELESS BILLING FRAUD Houston Texas
I inquired about AT&T billing cycle, so I know what to pay and owe nothing. So on 5/1- I call AT&T and was told 4/28-5/28 is my cell phone billing cylce and this is your balance for this period. Pay this in full now and you owe nothing. My normal monthly bill was $76.75, but AT&T sa...
Entity
AT&T CELL PHONE , Houston, Texas, 1
Author
Leona, Spring, Texas, United States
Categories: CELL PHONE SERVICE PROVIDERS, Cellular Provider Fraud
56, Report:
#1495815
Posted Date:
Apr 13 2021
Verizon WIreless - military discounts Military Discounts Lied to a veteran about the cost of service - overcharges and higher than quoted plan rate City of the Americas New York
Having been a customer for numerous years, I decided to switch to a military discount plan that offered me a better rate than the one I was on. I spent time on the phone with Verizons Support Team and explained what I wanted to do. I have 3 lines on my old plan, and was findin...
Entity
Verizon WIreless - military discounts, City of the Americas, New York, 1
Author
Greg, Phoenix, AZ, United States
Categories: CELL PHONE SERVICE PROVIDERS
57, Report:
#1494045
Posted Date:
Apr 15 2020
Verizon Wireless Have not fixed data Issue for 2 months New Jersey Basking Ridge
On February 21, 2020 I called to have data fixed it is now April 15,2020 I have called over 8 times in This time frame. The customer service was terrible, uneducated and never fixed the issue! The CSR could not fix it, tech support did not fix it so now I filed a complaint with FCC ...
Entity
Verizon Wireless, New Jersey, Basking Ridge, 1
Author
Kim, Lynchburg, Virginia, United States
Categories: Cellular Phone Companies, CELL PHONE SERVICE PROVIDERS
58, Report:
#1493306
Posted Date:
Mar 26 2020
SPRINT SPRINT PCS REFUSED TO SEND ME A LETTER ON THEIR LETTERHEAD TO PROVE I DID NOT HAVE CELL PHONE SERVICE WITH SPRINT ON 9/30/16 WITHOUT A SUBPOENA Overland Park KS
Entity
SPRINT, Overland Park, KS, 1
Author
Dave, COMMACK, United States
Categories: CELL PHONE SERVICE PROVIDERS, cellphone service
60, Report:
#1492960
Posted Date:
Mar 16 2020
Pure Talk USA Incompetent customer service Covington GA
waited on hold for 20+min!!
agent was of no help..and then hung up on me!
I will be cancelling service but it's not easy because they demand auto pay..
Rip off!
Entity
Pure Talk USA, Covington, GA, 1
Author
EPR, Pine Island, Minnesota, United Stat...
Categories: CELL PHONE SERVICE PROVIDERS