21, Report:
#1456220
Posted Date:
Aug 12 2018
Asurion Verzion Verizon Asurion paid for replacement phone twice in 3 days MANCHESTER New Hampshire
Asurion technician replaced a screen S9, after he left there was a gap and glue around the edge of the phone. I pressed it together and the entire back of the phone shattered. I contacted Asurion online, filed a new claim, paid $149. after already paying the $30 screen fee. Th...
Entity
Asurion Verizon, MANCHESTER, New Hampshire, 1
Author
maria, exeter, New Hampshire, United Sta...
Categories: Cell phone insurance
22, Report:
#1454529
Posted Date:
Aug 01 2018
samsung s9 cell Samsung S9 Cell Phone cell phone only 20 days old won't fix exeter New Hampshire
I purchased a S9 cell phone for $800. after 20 days the screen scratched. This is not covered,,they want me to pay $237. to fix it.
Entity
samsung s9 cell , exeter, New Hampshire, 1
Author
maria, exeter, New Hampshire, United Sta...
Categories: Cell Phone Repair Shop, Cell phone insurance
23, Report:
#1453769
Posted Date:
Jul 28 2018
Assurant Assurant t mobile Waiting for refund but they have nothing but excuses Wayne PA Pennsylvania
Where do I start. I opened a claim June 3rd then I was recover my phone. Because I no longer needed the claim when my phone arrived I did not open it. I left the package sealed and affixed a shipping label to it. Within a week I received an e mail stating the...
Entity
Assurant, Wayne, PA , 1
Author
Amy, Sacramento, california, United Stat...
Categories: Cell phone insurance
24, Report:
#1451348
Posted Date:
Jul 12 2018
Esurranty Esurranty Las Vegas, NV 89149 No communication after paying deductible Las Vegas Nevada
I filed a water damage phone claim with this company in late May. After a slight delay, ended up sending my phone in for repair. They said it couldn't be repaired and they were sending to the manufacturer. That is the last I heard from them since May 29th. It is now July 12, and I h...
Entity
Esurranty, Las Vegas, Nevada, 1
Author
Brad, United States
Categories: Cell phone insurance
25, Report:
#1442169
Posted Date:
May 09 2018
Esurranty Will not pay a claim Las Vegas Nevada
I paid for a cellular phone insurance policy with Esurranty.
When I dropped my phone and broke the screen, I reached out to them.
Call after call I was unable to reach anyone.
I finally left a message stating how dissatisfied I was and how their claims of same-day repair capabilitie...
Entity
Esurranty , Las Vegas, NV, 1
Author
Steve, Villa rica, GA, United States
Categories: Cell phone insurance
26, Report:
#1432971
Posted Date:
Mar 07 2018
Walmart Care Plan.com have not followed thru with their promises Nationwide
I filed a claim in November 2017. After many failed attempts of emailing the company to send a return label the company sent a label thru the post office, they received the phone on 1/28/2018 and when i emailed the company about my refund they said they would email an e-giftcard a...
Entity
Walmart Care Plan.com, Nationwide, 1
Author
Clara, Waycross, Georgia, United States
Categories: Cell phone insurance
27, Report:
#1430577
Posted Date:
Feb 22 2018
Radiopick That took money out of my bank with out my permission Internet
They said it would cost $1 and that took $61.22 without my permission
Entity
Radiopick, 1
Author
Sandi, Canberra, Australian Capital Terr...
Categories: Cell phone insurance, Apple iphone
28, Report:
#1429039
Posted Date:
Feb 13 2018
asurion and sprint Asurion has been in maintenance for sprint all day Oviedo Florida
Tried to switch phones because one needs service. Asurion is the insurance company for Sprint. Could not make a claim on the gal 5 since I have to have the phone on my number to make a claim. I have no cell phone access since I can't get to asurion. I can only switch phones after I ...
Entity
asurion and sprint, Internet, 1
Author
Marilyn, Oviedo, Florida, United States
Categories: Cell phone insurance
29, Report:
#1428224
Posted Date:
Feb 09 2018
Asurion Asurion charged me thousands in premium payments. Then when my phone broke they charged me a $200 deductible, and sent me a broken phone as a replacement. Nashville Tennessee
I have paid Asurion for insurance in good faith since about 2003 through Verizon. My I phone 6S got wet in January 2018. I visited Verizon in the Woodlands Mall Texas. Verizon promised me next day service. Asurion stated that they were closed during the evening so my paperwork could...
Entity
Asurion, Nashville, Tennessee, 1
Author
James, The Woodlands, other, United Stat...
Categories: Cell phone insurance