Xtreme Backyards Recommended TRUSTED BUSINESS REVIEW: Xtreme Backyards is dedicated to selling the best spas at the beast value for the customer. With over 35 years of experience in the spa business as a manufacturer and a retailer. Xtreme Backyards 100% customer satisfaction on every product sold. Xtreme Backyards warrantees every product they sell and service. Xtreme Backyards committed to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.
Ripoff Report REVIEW /Commitment to Customer Satisfaction
Xtreme Backyards joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Xtreme Backyards approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Xtreme Backyards did just that.
XTREME BACKYARDS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" Xtreme Backyards is a family owned company. We both manufacturer new spas and remanufacturer used spas. We work on all types of spas and are able to give qualified advice on choosing a spa that best fits a family’s needs. We can provide a cost effective solution of a remanufactured spa and still have the reliability customer desire or we can build a custom spa that not only is much more therapeutic but also very energy efficient.
WHY XTREME BACKYARDS IS BETTER THAN THEIR COMPETITORS
” Xtreme Backyards provides the highest quality products for the lowest prices. Since we are the dealer and the manufacturer we are able to provide the best service in the area. You will no longer have to deal with salesmen that won't answer your calls. Our family is devoted to providing the finest customer care we can offer. As a family and a company our goal is to make sure the customer is happy at all times. We also offer a wide variety of incentives for our customers so they get the most out of their experience with us.
Being a small and local family business means that you don't have to jump through hoops to talk to the man in charge. Every answer to any question is a phone call away. We jump through loops so you don't have to! It is our pride to ensure our customers receive the attention and care they deserve.
XTREME BACKYARDS - STATEMENTS FROM THE OWNER – DAVE MADDOX
" My name is Dave Maddox and I am the owner of Xtreme Backyards. I would like to personally thank you for taking time to review Xtreme Backyards. We strive to cater to every customer's hot tub needs. Stop by our location in the mall and we'll show you that we have the finest new and refurbished hot tubs on the Central Coast.”
At Xtreme Backyards we pride ourselves in using the highest quality SERVICE.
All the materials we use to build our hot tubs are from American businesses. We use our own special molds for all the spas we manufacture. We are located in Santa Maria, California and our factory is located in the town directly north in a town called Nipomo. We use the highest quality products available to us to ensure that everything works perfectly. We believe that being a local business and manufacturer is crutial to providing you the best hot tub possible.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Xtreme Backyards is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Xtreme Backyards and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Xtreme Backyards a positive Rating. Xtreme Backyards made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM XTREME BACKYARDS
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Xtreme Backyards is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Xtreme Backyards is dedicated to customer satisfaction and quality products. They are confident in the abilities of their production crew to construct and repair hot tubs to their maximum quality. Xtreme Backyards uses only top rated materials to build their hot tubs to ensure the most top-notch products on the market. Xtreme Backyards receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that Xtreme Backyards will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with Xtreme Backyards, you are invited to contact them directly via email: info@xtremebackyard.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Xtreme Backyards directly at 805-925-5040.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Xtreme Backyards or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Xtreme Backyards meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Xtreme Backyards.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Xtreme Backyards’ Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.