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  • Report:  #1422502

Complaint Review: woodfin oil company

woodfin oil company one quote and then another Richmond Virginia

  • Reported By:
    curtis — richmond Virginia United States
  • Submitted:
    Fri, January 12, 2018
  • Updated:
    Fri, January 12, 2018

I made and appointment to have my gas fireplace service,was told that my cost would be one hundred and eighty and eight dollars,due upon service being completed,I was at work so my wife was home. Tech finished the job,and then he charge the 188.plus 79dollars for a trip charge that wasnt part of the quote. i called that same evening to get some answer about that trip charge,someone answered the phone and said that someone would get back to me the next day,but no one called back this was friday.so i called back monday at about 130pm trying to get answers but was told that the manager /supervisor was on vacation,he would call me back .i let a day go by ,called back again said the manger would call me back ,still waiting,and they call themselves the number one home team so i should have called the number 2 (ha ha) team. Beeeeware,beeeeware.

 

1 Updates & Rebuttals


Woodfin-Your Home Team

Richmond,
Virginia,
United States

A Manager will be contacting you shortly.

#2UPDATE Employee

Fri, January 12, 2018

Hi Curtis,  I have passed along your information to the plumbing department manager and can assure you that you will be receiving a phone call from him shortly.

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