WLI*SHOPPERDISCOUNT WLI*RESERVATIONREWARDS ripoff to my visa account for $9.00 from each company Internet *EDitor's Suggestions on how to get your money back into your bank account!
These two companies charged my banking account $9.00 each without my knowledge. I then found out others had been attacked by the same companies. This must be stopped!!
Theo
Washington, District of Columbia
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
1 Updates & Rebuttals
Tiffany
Lksndklsand,Michigan,
U.S.A.
This card scammed me!
#2Consumer Comment
Fri, May 12, 2006
I was away my first year at college, and ordering food on campusfoods.com was an easy way to get around the hassle of picking up a telephone and ordering food, especially because I was always on my computer. So Campus Foods obtained my credit card information. I recieved a promotion one day after ordering pizza which said "Save 10 dollars off your next purhchase on campus foods!" so, I clicked it, and didn't see a credit card fee. Also, the rewards didn't ask for a credit card number, so I figured it wasn't going to scam me. Well, last month I noticed a transaction of 10.00 and I didn't even swipe my card at all! I figured it was something that took a while to process. Well, I stopped swiping my card because I only had 40 dollars left in my account. Well, today I noticed that I had 16. So I freaked out, and realized that this company was taking money out of my account each month. 10 dollars a month! Imagine if I would've let this go on? While filling out my e-mail address when signing up for this, I didn't give them a credit card number. Therefore, the company did web tracking to find my credit card information. For those of you who have taken computer classes, you know that web tracking is highly illegal! Therefore, this company is participating in fraudulant behavior. I want my money back, and I want this company to allow members to know what they're getting into. When calling the number, the operator will also manipulate you into believing that you were fully aware of the monthly fee. However, the term reward and fee kind of cancel each other out. I feel this company needs to be terminated and stop scamming customers online. I thought I was being rewarded for shopping with campus foods by getting 10 dollars off my next purchase. However, I was being scammed into a company that "provides rewards to great movies and coupons each month!". This is nonsense, lets put a stop to it!