Complaint Review: Wilfredo’s Moving

Wilfredo's Moving Company is a company that provides moving services to customers in South Florida. The company is known for providing affordable and reliable moving services. However, recently, a customer has reported damage to their furniture after using the services of Wilfredo's Moving Company.

Damage to Furniture:

The customer reported that several pieces of furniture were damaged during the move. The furniture included a couch, a coffee table, and a dresser. The couch had a tear in the fabric, the coffee table had a large scratch on the surface, and the dresser had a broken drawer. The customer reported that these damages occurred during the move and were not present before the move.

Lack of Professionalism:

In addition to the damage to the furniture, the customer reported that the movers lacked professionalism. They arrived late, did not communicate effectively, and did not handle the furniture with care. The customer also reported that the movers were not properly trained, as they did not know how to properly pack and transport the furniture.

Conclusion:

In conclusion, Wilfredo's Moving Company did not provide satisfactory services to the customer. The damages to the furniture and the lack of professionalism displayed by the movers were unacceptable.  It is important for moving companies to provide high-quality services to customers and to take responsibility for any damages that occur during the move.