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  • Report:  #1263876

Complaint Review: westgate resorts

westgate resorts Deceptive practices Orlando FL

  • Reported By:
    Viktoria — staten island New York USA
  • Submitted:
    Tue, October 27, 2015
  • Updated:
    Sun, May 15, 2016

 When i purchased the timeshare, i was told that every week is Red and i never have to pay any extra fees for booking any holiday weekends. I also was sold a week which falls during very busy time of the year for me. When i informed the agent of my inability to ever travel this week, i was told that i can just exchange it for any other week. She failed to mention that i will have to pay exchange fee every time i exchange. 

 
Now, i am also told that i have to pay additional $250 for booking a holiday week and referenced an offering plan. 

They try to get you with these hidden fees every step of the way. Costumer services is non existent and their complaint department has inbox full and does not accept any more e-mails!

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