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  • Report:  #1515813

Complaint Review: Wells Fargo Bank

Wells Fargo Bank Stole $318 from a $300 cash deposit San Francisco California

  • Reported By:
    Rich — Oxnard United States
  • Submitted:
    Sat, February 05, 2022
  • Updated:
    Sun, February 06, 2022

I deposited $300 cash in the Esplanade (Oxnard, CA) ATM on 2/3. Midway through the count the machine failed and asked me how much I deposited. I typed in $300. The next day, they deducted $159 from my deposit stating the check I deposited appeared like it would not be paid, so they put a hold on it. I did not deposit a check ... just 15-$20 bills.

I filed a claim which they said would take 14 days to resolve. In the meantime, they took another $159 from my account today. So I deposited $318 and they stole #318 from me. I have spent nearly 7 hours on the phone with them with no resolution, and the phone system cut me off several times while I was on hold. And I was transferred from department to department.

It seems that no one has the ability to solve the problem. And they don't care about their customers.

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