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  • Report:  #1515134

Complaint Review: Walmart

Walmart Gift Card Gift Card drained of balance Bentonville Arkansas

  • Reported By:
    Jeanette — Cape May United States
  • Submitted:
    Tue, January 11, 2022
  • Updated:
    Tue, January 11, 2022

I was given a $500 Gift Card from my employer.  I had used it once, at my local Walmart for approx $35.  Approximately a week later, I needed to purchases wiper blades for my car.  I was trying to order them from my app, where my Gift Card was stored, and it wouldn't accept the gift card as payment.  I had a $0 balance.  The night before my card was totally drained in 3 transactions. 

I tried to get in touch with a live person, which was difficult to do, but finally got one.  They saw that my card was used at a Sam's Club (which I didn't know you could do), and the entire balance was used up.  When I did finally get a person on the phone, she was very nice.  As of today, all I have received was an email. 

My question is, how can these cards get stolen so quickly?  I scratched off the last four digits of the card along with the pin.  This is not secure.  The entire card number needs to be covered.  I am waiting to what Walmart is will to do for me.

 

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