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  • Report:  #1471908

Complaint Review: Walmart

Walmart "shared" my personal medical information Bentonville Arkansas

  • Reported By:
    Greg — Oconto Falls WI United States
  • Submitted:
    Mon, January 21, 2019
  • Updated:
    Tue, January 22, 2019

"shared" my personal medical information  If you are a stockholder in this company or if you buy your prescription medication from a pharmacy at one of their stores, you will want to read this. When I was first put on Metformin for type 2 diabetes I had my prescription sent to the pharmacy at the Marinette, Wisconsin Walmart.

I had a trac-phone of which NO ONE knew the number to. At the pharmacy I gave the phone number to this phone. Within a few months I started to receive 5-17 phone calls per day, 6 days a week from people trying to sell me stuff pertaining to diabetes. This included: glucose meters, test strips, lancets and even subscriptions to a magazine called Diabetes.

Some days the same people would call 3-4 times. I asked these people to remove me from their call lists but they just kept harrassing me. I sent a letter to Walmart complaining about this and of course they denied it. NO matter, they were the ONLY ones with my phone number and who also knew I was buying a diabetes medication from their store.

One woman I spoke with on the phone confirmed that Walmart does indeed "share" people's personal information with these other companies. I don't know if by "share" she meant sell, trade, whatever.When I told this to the woman who was "supposedly" doing an "internal" investigation (Katie Hawkins) she stated that the woman who told me that shouldn't have done so  and would be delt with.

I'm guessing that is "Walmart speak" meaning she will be fired. Even though I told this "investigator" exactly what was happening and how the proof was irrefutable, she decided that Walmart did nothing wrong. Funny thing is, at the same time that she decided this, the calls stopped. Now even though the calls stopped, I was harrassed 6 days a week for almost 2 years.

I believe that I should be compensated by Walmart. NOT only for the harrassment, frustration, etc, BUT also for the breach of my personal medical information. Who knows who else has access to my personal information. Identity theft and all of the different scams going on daily to hurt people in one way or another is a VERY serious thing in this country.

I have spoken to an attorney about a law suit against Walmart. He wants to do a multi-billion dollar class-action law suit. I don't. I'd rather do a multi-million dollar settlement. Bottom line is this: if it's announced that a multi-billion dollar law suit has been filed due to Walmart "sharing" people's personal medical information, what do you think that would do to the value of said stock ? AND: if you buy your prescription medication from a pharmacy at a Walmart store and are receiving phone calls from people trying to sell you stuff, now you know how they found out about you.

1 Updates & Rebuttals


Stacey

United States

Same exact report made against UHC

#2Consumer Comment

Tue, January 22, 2019

No one is selling your information - it is called a phishing scam. I used to get calls all the time trying to sell me diabetes supplies and I am NOT a diabetic. It is called PHISHING! And good luck on the multi million dollar settlement because that will never happen. Regardless of what this "attorney" told you. Get over it - you would have to proof that these companies violated HIPAA law first. And NO I do not work for them. As a LSW I know HIPAA and know that websites can be hacked - let me guess the people calling you had foreign accents. Good luck with that settlement. 

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