Complaint Review: Wall Street Underground

I purchased a service from them called the "Samauri Forecaster." The cost was $5,000 for one year of investment advice and alerts regarding Yen speculation. Their written promise was that "if their advice did not yield a $95,000 gain on a $5,000 investment, over the course of a year, then a full refund would be mailed." Of course the yen market tanked and they could not make good on their promise. I contacted them 11 months into the contract for a full refund. I was told I would receive my refund in one year! Of course I was livid. I waited the year, called, I was told my refund was all ready and would be sent in 3 months. I waited 3 months, I was told my refund would be sent in 2 weeks. Now they are no longer taking my calls. This is blatent false advertising, they are a really shady operation, they hide the decision makers and managers so there's no way to get through to them. Please think twice before doing business with these crooks. There are lots of sources of free information out there that are much better than what the Wall Street Underground provides.

Sue
Seattle, Washington