Complaint Review: Walkfit Platinum LLC

I purchased 2 pair of Walk Fit inserts on January 27, 2009 for $19.95 each. I was charged $19.90 for shipping. They were sent in a flimsy plastic paper envelope.

The inserts hurt my feet so I sent them back. I was guaranteed my money back if returned within 30 days. Lies, lies, lies.

They said to insure the package. I already got ripped off $20 for shipping to me, so I put everything in a priority envelope and sent it back in the 30 days.

When I got my credit card bill, there was no refund. I called the company and the first thing she wanted was the tracking number or receipt number. I said it did not cost $19.90 to send the inserts to me, and I was not going to waste any more money on this scam.

She said they had not received anything from me. That was a LIE, kept asking for the tracking number. They clearly lied about refunding money.

Now I have NO inserts, NO money, just a BIG FAT HEADACHE. HELP!!!!!!

Dianne
Naples, Florida
U.S.A.