Voicestream the Biggest Rip-off Company
Its only been 2 months since Ive had voicestream and my phone had got stolen. I call customer service for advice on what to do.
I had the phone suspended but I have 60 days to purchase a new voicestream phone or else the account get cancelled. My original phone cost me about $200 plus a $200 deposit. So voicestream want me to purchase a new phone again, the cheapest is about $150. Which is ridiculous. Overall my total spending would be $550 for service with them. I mean come on a $200 cancellation fee for what "hurt feelings".
1 Updates & Rebuttals
diego
anytown,Colorado,
There's logic behind this...
#2UPDATE Employee
Tue, June 25, 2002
Say you bought a car recently, brand new, and someone stole it. Is the dealership inclined to give you a cheaper car with a discount? Do you have to stop paying for that car? For some reason, people seem to assume that when you get the phone free when you sign up, that entitles you a free phone everytime you lose it. That of course is a ridiculous idea, the free phone was a promotional to draw you in, and if you lose the phone, guess what, you're gonna have to replace.