Viscom Technology ripoff Chaska Minnesota
Boy do I feel violated, I week past the warranty my V2Premier computer went south. I am a computer savey guy and was able to reload a hard drive and get it back. The ethernet card stopped working along with the sound card. These 2 items are built into the mother board . Shame on me for not looking deeper into the hardware set up of this machine. Please do your self a favor and do not buy a V2premier computer. I have had gateway's and a PC I bought through Sam's and both computers lasted 5 years +. This v2 premier is JUNK!!!. Now I am battling a problem with the computer booting down at random.If anybody out there is having this same problem and have had it repaired please contact me(wvgreene@aep.com) Your asking for trouble buying a computer with built in hardware on the mother board. Compac practiced this technology and almost went bankrupted.If you have individual I/O cards installed at least you can replace them.I hope somebody from ShopNBC.com reads this report.You guys need to drop these idiots.
William
Winfield, West Virginia
U.S.A.
1 Updates & Rebuttals
John
Wilkes-Barre,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Suggestion
Fri, May 05, 2006
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
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State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
ag.state.mn.us
Federal Trade Commission:
ftc.gov/opa/2003/04/valuevision.htm
ftc.gov/opa/2001/07/valuevision.htm
ftc.gov/opa/2001/08/fyi0145.htm
ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
viscom-usa.com
v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
shopnbc.com
vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
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Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
caag.state.ca.us
Better Business Bureau in greater SanFrancisco area:
goldengatebbb.org
info@goldengate.bbb.org.
(California Residents)
California Department of Consumer Affairs:
dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
ftc.gov
Internet Fraud Complaint Center /Consumer complaint websites
ifccfbi.gov/index.asp