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  • Report:  #1422458

Complaint Review: VIP Member Store

VIP Member Store Product offer becomes automatic "membership" Internet

  • Reported By:
    CarolW — Indio California United States
  • Submitted:
    Thu, January 11, 2018
  • Updated:
    Thu, January 11, 2018
  • VIP Member Store
    Internet
    United States
  • Phone:
    800-553-7257
  • Category:

The FaceBook ad showed "HD sunglasses that provide clearer sharper vision day or night, especially while driving. " Special price of $29.95 each.

I ordered 2 pairs, nearly $60.  It took nearly 4 weeks for the order to arrive, as they stated it could.  That indicates this company is probably in CHINA. 

The glasses were OK, with very yellow lenses, and probably worth $8 or so.  But the AUTOMATIC MEMBERSHIP FOR $6.98 A MONTH was unacceptable!

That may have been in the fine print on the website confirmation for the product but I did not see it... Soon after the glasses arrived I canceled my unwanted "membership" on Jan 3 by email, as they sugested in emails to me.  But, on Jan 8 they charged my credit card for $6.98.

CapitolOne notified me that an International charge from "shipinfo.com" had been made. I had no clue who that was at the time,  so I canceled the charge and the card.  The company never acknowledged that they received my email to cancel the "club".  

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